Knowledge Management Lead

4 days ago


Singapore DXC Technology Full time

**_ Responsibilities:_**
- Develop and maintain a comprehensive and easily accessible knowledge base, ensuring it's up-to-date and relevant.
- Organize and categorize information effectively, using appropriate tools and systems.
- Facilitate knowledge sharing sessions, training programs, and workshops to improve team skills and knowledge.
- Analyze service desk processes to identify areas for improvement through knowledge management.
- Collaborate with other teams and departments to ensure knowledge sharing and alignment.
- Report on and improve upon knowledge base utilization and effectiveness.
- Provide regular reports on the effectiveness of knowledge management initiatives.

**_ Knowledge and Skills:_**
- Familiarity with service desk tools and technologies, such as ticketing systems and knowledge management platforms.
- Strong understanding of knowledge management principles, best practices, and tools.
- Ability to analyze problems, identify root causes, and develop effective solutions.
- Excellent written and verbal communication skills, with the ability to effectively communicate complex information.
- Ability to analyze data and identify trends, and to use data to make informed decisions.



  • Singapore TikTok Full time

    Responsibilities TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai,...

  • Senior Executive

    2 weeks ago


    Singapore Sea-lead Full time

    Senior Executive - Business Process Management Department: Business Process Management Experience required: 2 - 4 years Job title: Business Process team Grade: (Specify Grade)Department: Business Process Management Direct reports: N/A Reporting to: (Specify Supervisor)Dotted line reporting: N/A Job purpose: The Business Process team supports and coordinates...


  • Singapore Sea-lead Full time

    Senior Manager or General Manager – Equipment Management We are hiring on behalf of our client, a leading global container liner company, for the position of Manager Equipment Manager OR General Manager - Equipment Management based in Singapore. Department: Equipment Management Grade: G or H Reporting to: Global Director – Equipment Management Direct...

  • Senior Manager

    6 days ago


    Singapore Sea-lead Full time

    Responsible for coordination of capacity and allocations, ensuring maximum utilization of vessels based on commercial priorities and optimal customer care. Establish and maintain a highly professional relationship with various stakeholders within the organization, acting as a liaison between commercial and sales management and operational Line Management....

  • Manager - Procurement

    2 weeks ago


    Singapore Sea-lead Full time

    Job purpose The Purchaser supports the Technical Department by handling day-to-day procurement operations in alignment with the company’s policies and procedures The role is responsible for sourcing, processing, and coordinating orders for vessel spares, services, and supplies while ensuring timely delivery, cost-effectiveness, and full compliance with the...


  • Singapore Sea-lead Full time

    We are hiring on behalf of our client, a leading global container liner company, for the position of Executive- Equipment based in Singapore. Department: Equipment Management Grade: C Reporting to: Direct reports: None Job purpose: Equipment Management to manage the Company’s shipping container fleet and accomplish day-to-day tasks related to container...

  • Manager - Chartering

    2 weeks ago


    Singapore Sea-lead Full time

    Coordinating all activities related to Chartering matters and operations. Main tasks and responsibilities: Negotiation with vessel brokers/owners for prefixing new Charter vessels. Fixing Charter Party agreements. Coordination with Legal Department for prefixing of the Charter Party. Coordinating between internal departments for operational and accounting...


  • Singapore Sea-lead Full time

    Maria Christina Gunawan – Senior Manager, Cargo Flow Management Direct reports: None Job Purpose: Responsible for coordinating cargo flow and allocations, ensuring maximum utilization of vessels based on commercial priorities and optimal customer care. Establish and maintain a highly professional relationship with stakeholders within the organization,...


  • Singapore Sea-lead Full time

    Overview Singapore - Legal – Manager - ContractLegal Counsel / Full Time Job title: Legal Counsel (Contracts and Business Development) Direct reports – 0 Job purpose The Legal Counsel is responsible to support the company’s business and corporate structure by providing legal support across all non-maritime matters, which includes (but not limited to)...

  • Assistant Manager

    18 hours ago


    Singapore Sea-lead Full time

    Job title Assistant Manager - Accountant Department Finance Direct reports Managing Director Job purpose This role will be responsible for financial reporting, analysis and finance related duties pertaining to ship management activities. Main tasks and responsibilities Comply with IMS and all relevant international rules and regulations Ensure all duties are...