Customer Relations Officer
5 days ago
**Responsibilities**:
- Manage all inbound calls routed into customer service hotline
- Handle all kinds of related termination requests directly from customers.
- Remind account holder on outstanding payments and commit dates for payment.
- Build and maintain relationships with customers by liaising directly with customers on any queries/issues related to billing.
- Raise waivers or credit notes for customer dispute cases when necessary
- Ensure accurate and timely records and tracking of all billing cases
**Requirements**:
- Teamwork
- Good communication
Mark Lee
Reg No. R1983024
One Vogue Pte Ltd
EA License: 19C9629
**Salary**: $2,500.00 - $3,000.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Commission pay
- Performance bonus
- Yearly bonus
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