Application Engineer Cad/cam

3 days ago


Bukit Merah, Singapore OPEN MIND Technologies AG Full time

**Join the #TEAMCAMFORCE**:
**WITH PASSION AND EXPERIENCE, YOU CAN ACHIEVE ANYTHING**:
We are one of the world's leading developers of high-performance CAD/CAM solutions - and have been for more than 30 years Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.

What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products With _hyper_MILL® we control CNC machines. In doing so, we have the highest standards of performance and part quality.

**Your main tasks**:
**Elevate Customer Experiences**
- Provide outstanding technical and after sales support to our valued customers, clients, dealers, and partners.
- Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service.

**Pre-Sales Technical Mastery**
- Harness your technical expertise to shine in the pre-sales phase.
- Demonstrate your knowledge by asking appropriate questions and sharing relevant / appropriate examples of solutions to a particular manufacturing challenge.

**Software Deployment and Customer Empowerment**
- Take charge of the client experience with precision and finesse.
- Empower customers through comprehensive post-sales training, transforming them into proficient software users.

**Ingenious Troubleshooting, Sales Growth & Collaborative Market Insight**
- Resolve complex technical issues while collaborating closely with internal and external stakeholders, resulting in client satisfaction and the increase in our resulting revenue.
- Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing the timely fulfillment of our commitments.

**Your profile**:
**Experience**
- At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes.

**Technical skills**
- Demonstrate in-depth knowledge of CNC machining, CNC control systems, CNC machine tools.
- Knowledge of CAD/CAM software.
- Experience with milling and turning machines (multi-axis preferred).
- Strong GD&T (Geometric dimensioning and tolerancing) knowledge.
- Excellent computer skills (MS Office Tools, familiarity with Salesforce).

**Personal skills**
- Excellent communication skills, both written and verbal in English.
- Chinese or other regional language skills is an advantage
- Strong interpersonal skills and the ability to build positive relationships with customers and other stakeholders.
- Strong problem-solving skills and an analytical mindset to identify and resolve complex technical issues.
- Strong organizational, time management skills and a good dose of resilience to manage and prioritize multiple support requests and projects/missions.
- Self-motivated individual who demonstrates independence and is highly goal oriented.
- Enthusiasm for innovative technologies and solutions.

**Other requirements**:

- Location: Singapore
- Valid driving license.
- Flexibility to travel domestically, and travel internationally occasionally.

**Why us?**:

- ** Competitive compensation package**: A fixed salary with a variable together with a car allowance
- ** Comfortable and modern working environment**: Equipment with state-of-the-art technical tools - Mobile phone
- ** Free coffee, tea & soft drinks**:

- ** Health & life insurance**:

- ** Flexible working modele**: Flexible working hours and remote work
- ** Onboarding Program**: A comprehensive onboarding program to help you get started and develop your potential at your own pace
- ** Promotion of personal development**: Targeted job-related training measures and workshops
- ** Company Events**: Various corporate events throughout the year
- ** Stimulating working environment**: Be part of a dynamic and highly motivated team. Grow professionally and personally with us
- ** International working environment**: A varied and challenging role in a higly multinational, stable and innovativ company and a well established local team in Singapore
- ** OPEN MIND Technologies Culture**: Experience a very open-minded culture with flat hierarchies and a high degree of creative freedom

**About us**:
17 subsidiaries around the world, over 360 motivated employees, one goal: As **TEAMCAMFORCE**, we work together on the future of digital manufacturing. We have been a leading manufacturer of high-performance CAD/CAM solutions for more than 30 years and, as a pioneer in the field of 5-axis technology, we are still characterized by an undiminished spirit of innovation. With a passion for perfect programming and efficient manufacturing, we work together to make our CAD/CAM technologies better every day. What’s more, thanks to our close partnerships with all the major manufacturers in the machining industry, we think outside the box, meaning we always of



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