
Technical Support Engineer
5 days ago
Responsibilities:
- Assist in selling standard or customized technical solutions
- Provide online, remote, or on-site demonstrations or testing of the supported solutions and installation/training
- Collaborate with sales representatives to participate in organizing sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site exploration, potential customer follow-up, etc.)
- Weekly reports may affect the company's business positioning activities and market development (customer needs, standards, competition, etc.)
- Maintain a high level of market, technical, and product knowledge by attending company training courses
- Monitor changes in market application demand
Requirements:
- Education background: Business engineers or electromechanical or optical engineers with dual technical and business backgrounds
- At least 3 years of commercial experience in supporting industrial equipment (ideally CN and/or laser)
Required skills:
- Interest, curiosity, and motivation towards technology and new marketing methods.
- Travels and on-site presence
- Master the use of IT tools (Windows environment, Word, Excel, CRM software, etc.) and CAD/CAM software
- Good knowledge of Chinese and English
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