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Technical Support Engineer

3 weeks ago

North Region, Singapore Sheng Siong Group Ltd. Full time $40,000 - $80,000 per year

Job Description

  • Provide technical support to end-users, resolving hardware and software issues efficiently.

  • Prepare technical report on support issues, including feedback, analysis, and recommendations for improvement.

  • Maintain, troubleshoot, and support IT equipment such as laptops, desktops, printers, network switches, and other related devices.

Requirements

  • Possess certification in Information Technology (IT) or an equivalent field with 1-5 years relevant experience.

  • Knowledge and hands-on experience in deploying network devices and managing network infrastructure.

  • Strong interpersonal and communication skills, with the ability to collaborate effectively with colleagues and stakeholders.

  • Ability to work independently as well as collaboratively in a team environment.

  • A keen interest in discovering, evaluating, and implementing new technologies.

  • Able to start work immediately or within short notice period.

  • Possess class 3 driving license would be considered an advantage.