Technical Support Engineer

3 days ago


Bukit Batok, Singapore STAFFKING PTE LTD Full time $40,000 - $60,000 per year

Summary

  • 5 days

    Monday to Friday 8:30am-5:30pm
  • Industry: Automation company
  • Location: Bukit Batok
  • Benefits: AWS+Bonus, Medical, Dental, Insurance

Responsibilities

  • Manage and oversee the products distributed by the company, ensuring effective product positioning and lifecycle management.
  • Deliver both pre-sales and post-sales support by analyzing customer requirements and recommending tailored solutions.
  • Prepare and present solution proposals that align with customer needs and technical requirements.
  • Respond to customer inquiries and provide technical/application support via phone or email in a timely and professional manner.
  • Conduct product training sessions and demonstrations to help customers understand product features and benefits.
  • Collaborate closely with the sales team to maintain strong relationships with existing clients and support customer retention.
  • Liaise with product principals to share customer feedback and insights, contributing to product and service improvements.

Requirements

  • Degree in Mechatronics, Mechanical Engineering, or other engineering disciplines related to automation
  • Entry-level candidates are welcome to apply, product training will be provided
  • Knowledge of PLC, control/automation systems, or IoT is an added advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Angel Lee Yueh Lin (R



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