Technical Support Engineer
3 days ago
Summary
- 5 days
Monday to Friday 8:30am-5:30pm - Industry: Automation company
- Location: Bukit Batok
- Benefits: AWS+Bonus, Medical, Dental, Insurance
Responsibilities
- Manage and oversee the products distributed by the company, ensuring effective product positioning and lifecycle management.
- Deliver both pre-sales and post-sales support by analyzing customer requirements and recommending tailored solutions.
- Prepare and present solution proposals that align with customer needs and technical requirements.
- Respond to customer inquiries and provide technical/application support via phone or email in a timely and professional manner.
- Conduct product training sessions and demonstrations to help customers understand product features and benefits.
- Collaborate closely with the sales team to maintain strong relationships with existing clients and support customer retention.
- Liaise with product principals to share customer feedback and insights, contributing to product and service improvements.
Requirements
- Degree in Mechatronics, Mechanical Engineering, or other engineering disciplines related to automation
- Entry-level candidates are welcome to apply, product training will be provided
- Knowledge of PLC, control/automation systems, or IoT is an added advantage
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Angel Lee Yueh Lin (R
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