Customer Service Specialist

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **About the position**: The Customer Service Specialist is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team,...

**The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...

**The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...

Quote and propose air freight solutions to customers - Coordinate with airlines on rates and bookings - Liaise with customers on export shipment instructions and booking updates - Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc - Prepare job sheets for Operations to follow up - Check shipments status / uplift - Job costing - Resolve...

Employee Benefits (for all permanent full-time positions only*)Annual and medical leaveAnnual Wage Supplement (13th month bonus)Variable bonusSubsidies for medical, dental & holidayMedical and group insurance coverageLong Service AwardBirthday giftCorporate rate for selected tourist attractionsPrivileged rates for usage of Club facilitiesTerms & conditions...

1.    Handle membership enquiries via phone calls and emails on daily basis.2.    Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis.3.    Follow up and collect membership entrance fee due from new applications and/or membership renewals....

1 year exp **Roles & Responsibilities** **Responsibilities** 1. Collaborate with local and Taiwan Headquarters’ Sales and Marketing Team and Airport Office to generate outstanding customer service. 2. Handle passenger reservation, ticketing and customer service related tasks. 3. Ensure safekeeping, control and proper usage of accountable...

**The Job**: - Input enquiry details into CMS to maintain updated prospective member records on a daily basis. - Update members’ account services requests into CMS to maintain updated membership records on a daily basis. - Update members’ payment record into CMS to reflect updated payment records on a daily basis. - Call prospective to close sales on a...

**The Job**: - Handle daily operation and maintaining of facilities within Bowling Centre - Handle Cashier Counter during operation & reconcile daily payment balance - Maintain relationship with the Club’s Members, guests and members of public by providing good customer service - Ensure compliance to established rules of the game during bowling league /...

**The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...