Client Servicing Specialist
2 days ago
**About Us**: Mister Marketeer Pte. Ltd. is a leading marketing agency in Singapore, offering innovative advertising solutions to a diverse clientele, including SMEs, MNCs, and Series A+ companies worldwide. We operate on a "People, Process, Progress" DNA, fostering accountability and reliability through our expertise. Our custom SOPs are tailored to each client’s business stage and industry, ensuring optimal results for every growth phase. **What You Will Be Managing**: Client Relationship Management - Develop and nurture long-term relationships with existing and potential clients. - Understand client needs and objectives, ensuring their expectations are met or exceeded. - Provide regular updates and feedback to clients regarding campaign progress and results. Campaign Management - Collaborate with internal teams to develop and implement effective advertising campaigns. - Set up campaigns and ensure timely execution of campaigns, maintaining the highest level of quality and accuracy. - Generate weekly/bi-weekly reports with data-driven recommendations - Monitor campaign performance, analyse results, and provide actionable insights for improvement. Internal Collaboration - Work closely with cross-functional teams to ensure alignment in meeting client objectives. - Communicates the client's goals/objectives and represents the client's interests to internal teams. Business Development - Identify opportunities for upselling or cross-selling services to existing clients. What We Are Looking For: Education - Minimally a Diploma in Marketing or related field Competencies - We seek individuals who can convey complex ideas through the written word or vocal expression, ensuring seamless understanding across teams. - Able to display the ability to connect, engage, and build lasting relationships. We champion those who can foster unity and camaraderie. - Knowledge of Google Ads, Facebook Ads Manager, LinkedIn Campaign Manager, and other relevant paid advertising platforms is advantageous. At least two years of advertising experience in a reputed agency is beneficial. - Proficiency in tools such as Google Analytics or Google Tag Manager to track campaign performance and generate insights. Certification(s) - Google Tag Manager Fundamentals and Google Ads Certifications are advantageous. Attitudes We Value: - Accountability: Own your work and its outcomes. - Trustworthiness: Integrity is vital for building trust within our teams and clients. - Adaptability: Navigate diverse client stages and industries with customised solutions. - Collaboration: Work as a team to achieve collective success through positive communication. - Results-driven: Deliver measurable outcomes aligned with client needs and growth stages. Pay: From $2,800.00 per month **Benefits**: - Work from home Schedule: - Monday to Friday Supplemental Pay: - Commission pay - Performance bonus **Experience**: - Agency: 2 years (required) License/Certification: - Google Certifications? (preferred) Work Location: Hybrid remote in Singapore 189677 Expected Start Date: 16/12/2024
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