Client Service Manager

12 hours ago

Downtown Core, Singapore CAPITAL ASIA INVESTMENTS PTE. LTD. Full time

Support management, directors and business managers in their daily business activities.
- Involve interfacing with clients (mostly originating from the Asia regions) and assisting directors or business managers in taking and executing clients’ instructions.
- Follow up on deal reconciliation, settlement and reporting of trades and investment transactions across different asset classes for clients (also working closely with CAI’s internal teams).
- Ensure timely client onboarding, transaction processing, subscription & redemption processing and service delivery for the firm’s clients.
- Covering duties such as, but not limited to, placing trade orders, funds monitoring, processing documentation for bank brokerage, account openings, updating instruction checklists.
- Liaise with the firm’s partners and counter-parties such as private banks, securities firms, investment banks, custodian banks, fund administrators, legal firms, accounting firms, trustees etc, for matters related to clients’ trading and account maintenance requirements.
- Manage multiple projects and ongoing transactions and coordinate across different countries’ time zone to ensure timely delivery of set objectives.
- Prepare presentation materials (e.g Powerpoints) and market new funds or other investment products for CAI’s clients (working closely with CAI’s internal investment & portfolio team).
- Facilitate the KYC process, customer due diligence, management and filing of clients’ and firm’s documents.

Qualifications:

- At least 5 years of relevant experience in private banking, investment banking or fund management.
- Proven track record in client servicing and support work.
- Good knowledge on VCC or other fund structures and trade execution process is preferred.
- Strong understanding of MAS regulations and governance standards.
- Detail-oriented, and has strong time management skills and interpersonal skills.

Pay: $6,000.00 - $8,000.00 per month

Work Location: In person

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