Centre Supervisor/manager

7 days ago

Hougang, Singapore AGrader Learning Centre (Hougang) Full time

We are looking for Full-time Centre Supervisor (Operations) to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**.

**### Your responsibilities as a Centre Supervisor (Operations): ###**
- Train & work closely in an administration team and be responsible for the daily operations of the tuition centre
- Create a wonderful customer experience as you understand that making a customer happy is crucially important to the company's success
- Support the team remotely using digital tools.
- Engage interest in potential customers and provide them with clear explanations on the offered programs
- Identify customers’ needs and develop strategies to maintain a high level of customer satisfaction
- Online systems usage & maintenance
- Calling customers periodically for engagement.
- Attend to urgent operational needs.
- Any other administrative, operational and customer outreach works as required.

**### Requirements: ###**
- Minimum diploma holder. University graduate preferred.
- Strong remote working capabilities.-
- Strong interpersonal and communication skills
- Positive work attitude, self-driven, independent, team player with strong service mindset
- Responsibility is a MUST in this job - you need to be accountable, responsible and see through the job areas and tasks that you’re given.
**- MUST have INITIATIVE & be PROACTIVE. Passive & calculative attitude need not apply.**

**### Working Hours & Location: ###**
- Hougang
- Tuesday to Friday: 2pm to 9.30pm
- Saturday: 8.30am to 6.30pm

**### Good Things of the Job: Here’s What’s in It For You: ###**
- A Happy, Positive & Cheerful environment
- Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking)
- Build and train your own team
- FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot
- Endless learning opportunities - having a wide scale of operations, we are able to satisfy your ambitions & learning needs

**- **Engaging job so do not expect to be bored with nothing to do or to do your own personal things.

If this sounds like the beginning of a great new challenge for you..

We look forward to hearing from you

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: $3,000.00 - $5,000.00 per month

**Benefits**:

- Employee discount
- Promotion to permanent employee

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Local Polytechnic Diploma (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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