Centre Administrator

2 days ago

Hougang, Singapore Explorer Academy Full time $24,000 - $36,000 per year

Company

Explorer Academy

Designation

Centre Administrator & Student Experience Executive

Date Listed

18 Aug 2025

Job Type

Entry Level / Junior Executive

Free/ProjPart/TempIntern/TS

Job Period

Immediate Start, For At Least 5 Months

Profession

Customer Service / Communications

Industry

Early Childhood Care and Education

Location Name

Hougang, Singapore

Address

Hougang, Singapore

Map

Allowance / Remuneration

$1,000 - 3,000 monthly

Company Profile

Overview:  We are seeking a meticulous and highly organised individual to manage the day-to-day administrative operations of our tuition centre. This role requires excellent attention to detail, strong communication skills, and the ability to create a welcoming environment for both students and parents.

Job Description

Key Responsibilities:

Administrative & Operational Duties

- Handle all administrative work with accuracy and timeliness, maintaining organised records and processes.

- Arrange replacement classes efficiently, ensuring minimal disruption to students' learning.

- Prepare lesson-related materials promptly and ensure they are ready before class.

- Maintain overall tidiness, cleanliness, and presentation of the centre.

Customer Service & Enquiries

- Answer walk-in, phone, and online enquiries tactfully and professionally.

- Be a trusted programme consultant where you guide parents in selecting the right tuition programme for their child.

- Follow up with newly-joined students to ensure they are settling in well.

Student & Parent Experience

-Build rapport with students and parents to create a supportive and friendly learning environment.

- Proactively check in on students' progress or comfort level, especially in the first few weeks.

- Support student retention and conversion by delivering a positive and attentive service experience.

Requirements:

Meticulous, organised, and able to multitask effectively.

Warm, approachable, and tactful in communication.

Able to take initiative and work independently while being a team player.

Prior experience in education, customer service, or administrative roles is an advantage.

Details

Onsite role based in Singapore

Full-time - 4 weekdays & 1 Weekend

Part-time: 3 days/week

Weekday: 12 to 9pm Weekend: 9 to 6pm

Application Instructions

Please apply for this position by submitting your text CV using InternSG.

Kindly note that only shortlisted candidates will be notified.

Apply for this position

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