Director, Japan Desk

2 weeks ago

Singapore NCS Full time

**Director, Japan Desk**:
**Date**:27 May 2025

**Location**: Singapore, Singapore

**Company**:Singtel Group

**Director, Japan Desk**

**Role Summary**

We are seeking an experienced and driven **Director, Japan Desk** to lead business development, sales, consulting, and client engagement efforts with Japanese clients across the Pan-APAC region.

This is a strategic role that combines relationship management, solution consulting, and business development to strengthen our Japan Desk presence and expand our footprint within Japanese enterprises operating in the Pan-APAC region - i.e., based in Japan and/or headquartered in Japan and having presence in other Pan-APAC countries.

**Key Responsibilities**
- **Client Engagement & Relationship Management**

o Build and manage relationships with existing and new clients or stakeholders

o Serve as the primary liaison for Japanese clients, maintaining strong, trust-based relationships with key stakeholders.
- Act as a cultural and business bridge between Japanese clients and internal project teams.
- **Consulting & Solutioning**

o Understand client needs and work with technical teams to develop tailored IT solutions (cloud, digital transformation, enterprise systems, etc.).
- Provide consultative support to Japanese clients throughout the project lifecycle.
- **Sales & Business Development**

o Taking a consultative selling / solution sales approach - identify, qualify, and secure new business opportunities with Japanese corporate clients across sectors (e.g., financial services, healthcare, technology).

o Develop and execute go-to-market strategies tailored for Japanese enterprises in the Pan-APAC region.

o Drive the end-to-end sales process, including proposal development, contract negotiations, and closing.
- Ensure deals are profitable and aligned with NCS’ capabilities and growth strategy.
- **Strategic Planning**

o Contribute to the overall Japan Desk strategy, including market expansion, client segmentation, and partnership development.

o Monitor industry trends and competitor activities relevant to Japanese businesses in the Pan-APAC region.
- Stay updated on technology trends, client needs, and NCS capabilities, products and services, and emerging technologies.
- **Collaboration & Leadership**

o Collaborate with internal teams (e.g., delivery, pre-sales) to ensure client success.
- Mentor junior team members working on Japanese accounts.

**Key Requirements**:

- Bachelor’s degree in Business, IT, Engineering, or related field. MBA or equivalent preferred.
- Minimum 8-10 years of experience in business development, consulting, or sales within the IT or professional services industry.
- Proven experience working with Japanese clients, with a deep understanding of Japanese business culture and communication styles.
- Fluent in both Japanese language (business level or native) and English.
- Strong ability to understand clients’ needs and pain points and pitch solutions to what the client needs.
- Excellent interpersonal, negotiation, and presentation skills.
- Strong knowledge of IT solutions and technology trends
- Willingness to travel within the region as needed.

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