Customer Service

Job Description & RequirementsWhat You'll Do:* Answer and manage all incoming calls, identify caller needs, and redirect appropriately* Welcome and attend to walk‑in visitors as the first point of contact* Coordinate and assign technicians for site inspections and maintenance according to urgency and location* Liaise with internal teams to address and...

**Primary Purpose and Function** Responsible for dealing with customer's needs on automotive related services at our Service front counter, in an efficient and courteous manner to ensure the highest standard of customer satisfaction and experience. The positive outcomes from improved customer experience will in turn improve our service turnover and...

**Objectives of the position**: The Customer Service Executive must be a communicative, analytical and creative team player who can address customers' issues effectively and achieve high levels of customer satisfaction. An individual who monitors responses to customer requests and queries to minimise gaps in customer service delivery while improving...

Objectives of the position:The Customer Service Executive must be a communicative, analytical and creative team player who can address customers' issues effectively and achieve high levels of customer satisfaction.An individual who monitors responses to customer requests and queries to minimise gaps in customer service delivery while improving customer...

**Customer Service Specialist** Based in Tuas, Singapore Coca Cola’s strategic concentrate manufacturing plant in Asia. An export facility, specializing in the manufacturing & supply of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and South West Asia Business Units. It is planned that the plant will...

Key Responsibilities & Duties:Client Engagement & CommunicationAct as the first point of contact for all customer inquiries, service requests, feedback, and complaints via phone, email, and in-person channels.Understand customer requirements and provide timely and appropriate solutions or escalate to relevant departments when necessary.Liaise with the Sales...

**Responsibilities**: - Receive and record all inquiries, including caller details and relevant information for follow-up by sales staff. - Assist in creating proposals based on information provided by the Sales and Marketing team. - Prepare invoices and monthly reports for billing purposes. - Maintain filing system and SWM software for waste information...

SUMMARY OF THE ROLE The Customer Service Officer is responsible to provide excellent customer service to internal and external customers by liaising with customers, processing and monitoring orders, invoices, credits and complaints to ensure accurate and efficient working procedures and high level of customer satisfaction. This position will be reporting...

Location: TuasSalary: $2,200 – $2,600Working Hours: Monday to Friday, 44 hours/weekSchedule: Alternate Saturdays (2 per month) – full day paid at OT rateTransport: Company transport from Joo Koon MRTIndustry: Construction Equipment Rental & Services (Confidential)About the RoleWe are looking for a responsible and service-focused Operations Coordinator to...

**Responsibilities**: - Attend to inquiries, take note of the caller’s details - Assist in preparing proposals based information provided - Prepare invoices and prepare monthly reports for consolidated billing. - Ensure proper documentation and upkeep the filing system - Assist Customer Service Manager to ensure smooth daily operational in the team. -...