Customer Service Assistant
2 days ago
**Primary Purpose and Function**
Responsible for dealing with customer's needs on automotive related services at our Service front counter, in an efficient and courteous manner to ensure the highest standard of customer satisfaction and experience. The positive outcomes from improved customer experience will in turn improve our service turnover and profitability KPIs.
**Duties and Responsibilities**
- Answer and attend to customers for PM Service with Repair Order proceeding
- Support Service Advisors in preparation of Repair quotation to customers
- Process service appointment booking with reprint repair order
- Conduct / collect customer satisfaction survey
- Prepare and despatch monthly service reminder
- support front office reception (receptionist)
**Competency Requirements**
- Customer Service skills
- MS Office
- Basic Automotive understanding (preferred)
**Qualification**
- Minimum N Level
- Minimum 1 year related administrative or customer service experience
- PC literate
**Benefits**
- Dental insurance
- Health insurance
Must be willing to work in Tuas.
**Job Types**: Full-time, Permanent
**Salary**: $2,300.00 - $2,600.00 per month
**Benefits**:
- Dental insurance
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Performance bonus
**Experience**:
- Customer service: 1 year (preferred)
Ability to Commute:
- Singapore 639451 (required)
Ability to Relocate:
- Singapore 639451: Relocate before starting work (required)
Work Location: In person
-
Admin Assistant
6 hours ago
Tuas, Singapore Search Personnel Full time**Position: Admin Assistant (CUSTOMER SERVICE)**: - **Location: Tuas (2 bus stops from Tuas Crescent MRT), company transport provided from Jurong/Jurong East**: - **Working hours: 5 days, Mon to Fri (8.30am to 5.30pm)**: - **Salary (commensurate on experience): Up to $2500 + Variable Bonus + Medical allowance + OT Pay + 14 days annual leave**: -...
-
Customer Service Assistant
1 week ago
Tuas, Singapore CHOON HENG LOGISTICS PTE. LTD. Full time**Job Highlights** - Walking distance from Tuas West Road MRT - Friendly working environment - Ensure order shipments process accurately - Handle invoice and shipping documentations - Coordinate inbound/ outbound shipments with customers - Handling customer enquires / feedback - Send all necessary information and documentation to clients / agents / sea...
-
Customer Service Representative
1 week ago
Tuas, Singapore One Vogue Pte Ltd Full time**Responsibilities**: - Receive and record all inquiries, including caller details and relevant information for follow-up by sales staff. - Assist in creating proposals based on information provided by the Sales and Marketing team. - Prepare invoices and monthly reports for billing purposes. - Maintain filing system and SWM software for waste information...
-
Customer Service Officer
1 week ago
Tuas, Singapore One Vogue Pte Ltd Full time**Responsibilities**: - Attend to inquiries, take note of the caller’s details - Assist in preparing proposals based information provided - Prepare invoices and prepare monthly reports for consolidated billing. - Ensure proper documentation and upkeep the filing system - Assist Customer Service Manager to ensure smooth daily operational in the team. -...
-
Customer Service Executive
1 week ago
Tuas, Singapore One Vogue Pte Ltd Full time**Responsibilities**: - Tasked to attend to all inquiries, take note of the caller’s details for subsequent follow-up by sales staff. - Assist to prepare proposals based information provided by the Sales and Marketing staff. - Prepare invoices, monthly reports for consolidated billing. - Ensure proper documentation and upkeep the filing system - Assist...
-
Customer Service Officer
1 week ago
Tuas, Singapore One Vogue Pte Ltd Full time**Responsibilities**: - Attend to all inquiries, take note of the caller’s details for subsequent follow-up by sales staff. - Assist to prepare proposals based information provided by the Sales and Marketing staff. - Prepare invoices, monthly reports for consolidated billing. - Keep proper documentation and upkeep the filing system - Provide support to...
-
Customer Service Assistant
1 day ago
Tuas, Singapore Green Earth Tank Hub Full time $30,000 - $40,000 per yearResponsibilities:Build and maintain good rapport with customers through understanding their requirements and needs.Answering the telephone/ emails and manage customer's inquiriesWork with operations team to fulfil client request, instructions and rectify issuesPlanning and Coordination with internal departments and customersIn charge of the counter to ensure...
-
Customer Service Assistant
1 week ago
Tuas, Singapore GREEN EARTH TANK HUB PTE. LTD. Full time**Responsibilities**: - Build and maintain good rapport with customers through understanding their requirements and needs. - Work with operations team to fulfil client request, instructions and rectify issues - Planning and Coordination with internal departments and customers - In charge of the counter to ensure Drivers/ Hauliers are attended to -...
-
Customer Service Assistant
2 days ago
Tuas, Singapore GREEN EARTH TANK HUB PTE. LTD. Full time**Responsibilities**: - Build and maintain good rapport with customers through understanding their requirements and needs. - Work with operations team to fulfil client request, instructions and rectify issues - Planning and Coordination with internal departments and customers - In charge of the counter to ensure Drivers/ Hauliers are attended to -...
-
Customer Service Admin
5 days ago
Tuas, Singapore Corestaff Pte Ltd Full time $30,000 - $45,000 per yearLocation: TuasSalary: $2,200 – $2,600Working Hours: Monday to Friday, 44 hours/weekSchedule: Alternate Saturdays (2 per month) – full day paid at OT rateTransport: Company transport from Joo Koon MRTIndustry: Construction Equipment Rental & Services (Confidential)About the RoleWe are looking for a responsible and service-focused Operations Coordinator to...