Customer Service Assistant

**Primary Purpose and Function** Responsible for dealing with customer's needs on automotive related services at our Service front counter, in an efficient and courteous manner to ensure the highest standard of customer satisfaction and experience. The positive outcomes from improved customer experience will in turn improve our service turnover and...

**Position: Admin Assistant (CUSTOMER SERVICE)**: - **Location: Tuas (2 bus stops from Tuas Crescent MRT), company transport provided from Jurong/Jurong East**: - **Working hours: 5 days, Mon to Fri (8.30am to 5.30pm)**: - **Salary (commensurate on experience): Up to $2500 + Variable Bonus + Medical allowance + OT Pay + 14 days annual leave**: -...

**Job Highlights** - Walking distance from Tuas West Road MRT - Friendly working environment - Ensure order shipments process accurately - Handle invoice and shipping documentations - Coordinate inbound/ outbound shipments with customers - Handling customer enquires / feedback - Send all necessary information and documentation to clients / agents / sea...

**Responsibilities**: - Receive and record all inquiries, including caller details and relevant information for follow-up by sales staff. - Assist in creating proposals based on information provided by the Sales and Marketing team. - Prepare invoices and monthly reports for billing purposes. - Maintain filing system and SWM software for waste information...

**Responsibilities**: - Attend to inquiries, take note of the caller’s details - Assist in preparing proposals based information provided - Prepare invoices and prepare monthly reports for consolidated billing. - Ensure proper documentation and upkeep the filing system - Assist Customer Service Manager to ensure smooth daily operational in the team. -...

**Responsibilities**: - Tasked to attend to all inquiries, take note of the caller’s details for subsequent follow-up by sales staff. - Assist to prepare proposals based information provided by the Sales and Marketing staff. - Prepare invoices, monthly reports for consolidated billing. - Ensure proper documentation and upkeep the filing system - Assist...

**Responsibilities**: - Attend to all inquiries, take note of the caller’s details for subsequent follow-up by sales staff. - Assist to prepare proposals based information provided by the Sales and Marketing staff. - Prepare invoices, monthly reports for consolidated billing. - Keep proper documentation and upkeep the filing system - Provide support to...

**Responsibilities**: - Build and maintain good rapport with customers through understanding their requirements and needs. - Work with operations team to fulfil client request, instructions and rectify issues - Planning and Coordination with internal departments and customers - In charge of the counter to ensure Drivers/ Hauliers are attended to -...

**Responsibilities**: - Build and maintain good rapport with customers through understanding their requirements and needs. - Work with operations team to fulfil client request, instructions and rectify issues - Planning and Coordination with internal departments and customers - In charge of the counter to ensure Drivers/ Hauliers are attended to -...

Key Responsibilities & Duties:Client Engagement & CommunicationAct as the first point of contact for all customer inquiries, service requests, feedback, and complaints via phone, email, and in-person channels.Understand customer requirements and provide timely and appropriate solutions or escalate to relevant departments when necessary.Liaise with the Sales...