Corporate Secretarial Manager

A career in Boardroom Pte Ltd, within Corporate Secretarial, will provide you with the opportunity to make a difference by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Corporate Secretarial values by working with the corporate services provider expert in Singapore and Asia-Pacific region.

It takes talented people like you to support the largest professional services provider organisation in the Asia-Pacific region. You’ll focus on Corporate Secretarial by building relationships with clients and IPO, while understanding the dynamic and comprehensive knowledge in the businesses.

To really stand out and make you adapt in a constantly changing world, each and every one of us at Boardroom needs to be a purpose-led and values-driven at every level. To help us achieve this we have our local and country level Business Unit (BU) leadership structure to drive continuous development in both individual employee & company. This allows you to gain from our BU expectations, crafting a set of career journey, and provides transparency on the skills you need as individuals to be successful and progress in your careers, now and in the future.

You will be expected to carry out the below main core responsibilities for this role: -Preferred Skills & Attributes
- Provide excellent client service ensuring clients receive prompt responses to requests and queries.
- Develop an in-depth knowledge of existing and potential clients, their industry and key contacts.
- Responsible for overall client servicing of the group, accountable for any jobs lost due to controllable reasons (e.g., poor client service) and act as named Company Secretary for clients
- Maintain good client relationship with a KPI of attending meetings with clients at client office. Minimum of 2 key clients a month, in order to assess customer satisfaction for possible improvements and identify possible expansion of services.
- Review fee and propose fee increase where appropriate.
- Meet prospective clients and prepare fee proposals, including follow-through until the job is accepted and rejected.
- Proactive in business development and marketing and coordinating with the Marketing Director to carry out marketing plans for the department.
- Responsible for the maintenance of statutory registers and books for their portfolio of clients.
- Oversee preparation and co-ordination of the statutory registers, books and documents, including submission of statutory forms and documents to the Accounting and Corporate Regulatory Authority Inland Revenue Authority of Singapore, Stock Exchange and The Central Depository (Pte) Limited within the stipulated deadline.
- Participate in the preparation of budgets and forecasts for the group and comparison with previous budget/forecasts.
- Oversee credit control and prompt collection of debts for respective portfolio of clients. Work with Finance to follow-up on outstanding and doubtful debts.
- Ensure prompt billing and responsible for WIP. Perform finalization of WIP cost and answer for write-offs. Ensure that the team of staff work within budget set for each job.
- Identify and recommend improvements to current policies and procedures, processes and client servicing arrangements in line with current business and regulatory practices.
- Provide and organise formal training for Corporate Secretarial staff.
- Groom, coach and train Supervisors / Seniors / Assistants to enable them to carry out their roles effectively and efficiently.

Education & Experience
- Minimum: Qualified ICSA graduate or equivalent
- Minimum 5 -7 years of relevant and related working experience
- Strong written and verbal communication skills
- Extensive and in-depth knowledge of Listing Manual, Companies Act, Catalist Rules and Securities and Futures Act, Insolvency, Restructuring and Dissolution Act procedures and guidelines
- Excellent client servicing skills and strong problem-solving skills
- Strong Microsoft Office skills (especially Word) and good knowledge of View Point

What makes us different
- Result-oriented in the team culture with a proven solid track record over the last half century and Boardroom has become corporate services provider choice for over 7,300 clients today.
- Development and progression in corporate services career journey, Boardroom provide monetary support of Membership annual subscription fees with Professional Bodies and others similar support to you in embarking career in this field.
- Benefits & Perks package to improve your morale and Boardroom continuous to strive betterment for our people - Annual Leave, Pilgrimage Leave, Personal Accident & Medical Insurance coverage and other employee’s benefits & perks updated in Company Handbook.

Not Specified