Product Owner

Job ID: 21888

Location: Singapore, SG

Area of interest: Transaction Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 28 Feb 2025

**JOB SUMMARY**
- In Standard Chartered Bank’s Corporate, Commercial & Institutional Banking (CIB), we aim to be digital-first and data-driven, delivering enhanced client experiences, driving new wallet share and realizing untapped client value and market opportunities.
- Part of CIB’s Digital Channels Solutions (DCS), we are building a complete end-to-end, digital-first client journey from onboarding, transacting to servicing and reporting. We are passionate about developing and delivering Best in Class digital client experience through consistent, well designed, contextual user journeys across all our client touchpoints such as the H2H, API, Web and Mobile.
- The Product Owner (PO) of Standard Chartered Corporate Banking S2B Access is a role in the Digital Channel Solutions (“DCS”) team within Standard Chartered’s Corporate and Institutional Banking (“CIB”) client segment. The S2B Access platform serves our global clients across our 40+ footprint markets. As the PO of S2B Access platform, you will be responsible for shaping the strategy and roadmap in collaboration and alignment with CIB businesses, execute on it through disciplined product development from Strategy to Go-to-market activities, be laser-focussed on delivery and time-to-speed. You will be working with a cross-functional team of product managers, engineers, and other stakeholders to deliver value driven digital capabilities for our corporate and institutional clients.

**RESPONSIBILITIES**

**Strategy**Business**
- The role requires close partnership with Transaction Banking and Financial Markets businesses to gain in-depth understanding of the business strategies and objectives to develop and align the roadmap and priorities with business goals to meet client needs. Understanding of Cash Products and Commercial and Wholesale Payments business domain and technical integration through Host-to-Host channels is critical.

**Processes**
- Roadmap/Backlog Planning: Own (develop and maintain) the product roadmap, prioritizing features, ensuring alignment with business goals and client needs and ensure all the product releases are managed as per the expectations. Product Development: Lead the entire product development lifecycle, from Inception to Build and Test, Deployment Activities (Pre-and-Post) and go-live (post go-live issue resolution, if any, ensuring timely delivery of features and enhancements. (i) Product owner must prioritize the Stories to ensure that the requirements are well elicited and documented, and Channel / client impacts are comprehensively assessed. (ii) Design & Architecture - PO reviews and approve Chapter 1 of Solution Intent before it goes for Domain/Country Architect approval and reviews mapping specification documents with business stakeholders and gets sign off (iii) Test Strategy - PO and Technology Service Owner validates and approves the test strategy. (iv) Approved Requirement (NFR) - PO validates and approves Non-Functional requirements. Approved Requirement (Functional) - PO validates and approves scope of work with clear business outcome and acceptance criteria. (v) Bug and stories - PO should prioritize bugs and stories into development stage indicating the approval. (vi) Functional Testing - PO along with Technology Service Owner verifies Test Summary Report and provides signoff in the Release pipeline before the release deployed into production. Traceability and Test Evidence are being generated automatically in the ADO. (vii) Pre
- Deployment Verification - Make sure all the controls are met prior to deployment (to production) or exceptions explicitly Approved by PO. (viii) Post Deployment Verification (User Verification Test) - To ensure deployment is successfully completed in the production environment. (ix) At release level POs are expected to validate the adequacy of the testing, exceptions to the compliance if any before finally approving the release for production. At release level POs are expected to validate the adequacy of the testing, exceptions to the compliance if any before finally approving the release for production. Ensure Go-To-Market preparation and client facing product collaterals are prepared, maintained and published periodically. Update of Legal documents, onboarding set up documents, implementation guides, client specifications, internal procedure documents, workflows, etc. Conduct trainings to Client facing front line and other channel support teams on the changes being delivered and produce internal and external comms as required. Data-Driven Decision-Making: Leverage data and client insights from GA, CSAT to make informed decisions, optimize product features, and drive continuous improvement. Work alongside Data team in ensuring provision of management information, metrics and useful insights for S2B Access. Budget Managem