Customer Service Agent Call Center

**Duration: 12 months contract role** **Role**: - Customer Service Management - first-level helpdesk to answer calls. - Provide first-call resolution for users who contact our public-facing hotline. - To resolve issues or requests in a timely manner, work with other support teams or product teams. - All incidents should be properly documented, notified,...

NITEC qualification is must Location - Connection One(Bukit Merah) and NCS Hub(AMK). Must be able to work in both location 1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish...

**Full-time** **Call** **Center** **Agent** Locations (assigned based on requirements): 1. Near Jurong East MRT 2. Near Chua Chu Kang MRT Working hours: Mondays to Sundays, 0830 to 1700 (5 days' work week) **Responsibilities**: - Attending to enquiries over the phone - Scheduling for appointments **Job Requirements**: - Experience in call...

Our reputable client is looking to hire Customer Call Center Officer to be based in Singapore **Job Responsibilities & Duties** - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system **Minimum...

**Job Title : Customer Service Officer (Call Center)** **Responsibilities**: - within Service Levels and to deliver pleasant Customer Experiences - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management...

At Your Service Agent (Call Center)- JW Marriott Job No.: Category: Rooms & Guest Services Operations Location: JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Schedule: Full Time Type: Non-Management Shifts: 3 rotating shifts, including night shift, weekends and public holidays Position Summary Answer, record, and process all guest...

Experience:Fresher - 2 years in call center Job Description: Job Description: 1. Maintaining a positive, empathetic, and professional attitude toward customers. 2. Responding promptly to customer inquiries on general and transactional enquiries 3. Communicating with customers through various channels. 4. Acknowledging and resolving customer requests. 5....

CSO- Call Center Officer - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell opportunities during customer interaction -...

Customer Service Officer (Banking/Call Center)Work Timings: Rotational Afternoon Shifts: 1 pm to 12 am (1 week day off and 1 weekend off)Customer Service Officer (Call Center/Banking Sector)Job Requirement: 1 year of Customer service experience in banking sector OR 5 years of non-banking customer service experience is preferred. Comfortable with using...

**Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $2,000 - $3,000 Per Month **Date Posted** 12 hours ago Additional Details **Job ID** 48524 **Job Views** 2 **Job Description**: Roles & Responsibilities Description Our client - The Largest Airline company is looking Call Centre Agent As a Call Centre Representative,...