Senior/ Front Desk Receptionist

3 days ago

Singapore MA KUANG CHINESE MEDICINE & RESEARCH CENTRE PTE LTD Full time

We are operating a TCM clinic, offering attractive remuneration packages (Basic + Attractive Commission).

The **Senior/ Front Desk Receptionist **is required to handle administrative duties, assist in the up-keeping of the clinic, and provide professional customer service at all times.
- Registration of new and existing customers
- Answering phone calls and assist customers with their enquiries
- Scheduling of appointment for clients
- Dispensary of medicine
- Collection of payment
- General administrative duties of the clinic
- Basic housekeeping to maintain the cleanliness of the clinic
- Drive sales to meet targets
- Handle customer enquiries on promotions and leading clients to products
- Perform inventory replenishment as and when needed
- Other ad-hoc tasks as requested

**Requirements**:

- Having working experience in the service industry is an advantage.
- Good communication, interpersonal, administrative and organizational skills.
- Service-oriented and a good team-player.
- Experience and knowledge in TCM/ clinic/ Spa/ Wellness added advantage
- Dynamic, resourceful, able to work independently and multi-task in a fast-paced environment (answering phone calls, acquiring relevant details, booking appointments concurrently and accurately).
- Basic IT skills (Microsoft Office, Excel, Gmail)
- Self-motivated and sales driven with a positive attitude
- Customer service and sales oriented
- Proficiency both in Chinese and strong command in English is a must, who is able to handle Mandarin-speaking clients, colleagues and documents
- Willing to work retail hours, weekends & public holidays
- Remuneration commensurate with qualifications and experience

**Working Day & Hours**:

- 5 days per week
- 10:00am - 9:00pm (2 breaks of 45 minutes in between)

If you are passionate about making a positive impact in TCM and Health and have a strong background in retail operations, we love to speak to you.

Work Location: Multiple locations across Singapore

Attractive remuneration package commensurate with relevant experience.

**Job Types**: Full-time, Permanent

**Salary**: $1,800.00 - $3,200.00 per month

**Benefits**:

- Employee discount
- Health insurance

Schedule:

- Day shift
- Early shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person

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