Senior Manager, Enterprise Solutions

4 days ago

Singapore Louis Vuitton Full time

POSTE

The Senior Manager, Enterprise Solutions will manage the team responsible for the implementations, evolutions and run support of the Louis Vuitton Enterprise Solution initiatives in an agile organization.

**Job Duties & Responsibilities**
- Build a robust team with expertise and dedication, inspire colleagues in and out of the Information Systems & Technology (IS&T) department, and act as a trusted advisor
- Build strong relationships with HQ Enterprise Solution and other teams as well as counterparts in regions by sharing information and getting alignment for better efficiency and effectiveness
- Work with local business teams for issue identification and solving,
enhancement collection, enhancement validation, and solution customizing
- Work with HQ IS&T for core enhancement setup, enhancement developments, and solution support
- Critical business operation support (commercial and non-commercial) will also be a part of their responsibilities, including
- Sales and payment data reconciliation in various systems (POS/ERP/BI/ecommerce platform) to secure LV's financial report
- Order-to-cash monitoring as the control tower of end-to-end flow

PROFIL

**Key Requirements & Competencies**
- At least five years of people management experience
- At least five years of experience managing SAP systems in SD/MM or FICO (ECC EHP7)
- At least three years of experience in project management in small/ medium sized projects
- Experience managing OMS solutions such as Manhattan, Oracle (OROB,
OROMS), IBM Sterling, Order Dynamics, Salesforce + Fluent Commerce
- Work closely with teams managing Supply Chain, Warehousing, Distribution, Finance, e-Commerce, Call center, and retail stores
- Strong communication and presentation skills in English
- Customer-oriented mindset
- Knowledge and experience of Retail Omnichannel flow (store/call center/ecommerce, etc.)
- Knowledge of accounting and finance
- Certification in PMP and ITIL are preferred
- Experience working in multi-cultures and diversity work environments is also preferred

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