Business Continuity Process Mgr Role

**Management Consultants from Big 4 firms or other consultancy firms with Business Processing Management or management consulting experience are welcome to apply.**:

- **Possess the ability to influence key stakeholders and effectively challenge their views where necessary. Also has strong critical thinking skills.**:

- **Has strong communication and presentation skills.**

Our client is a leading MNC in the shipping industry based in town. It is looking to hire a BCP Consultant who will report to a Business Strategy Mgr for a global shipping MNC. The co allows a WFH arrangement 1 day per week. For this role, it is a 1-year contract assignment with a 1-month completion bonus payable at the end of the 1-year period. For a good performer, the contract role can be renewable/ convertible to a perm position.

As the Business Process Assistant Manager/ Manager, you are responsible for analyzing, designing, implementing, and optimizing business processes across the organization. This role plays a critical part in improving efficiency, reducing costs, and achieving strategic business objectives. You are part of the Corporate Business Planning/Strategy team.

**Employment Type: Contract - 1 Year (Renewable/Converitible to a perm role for a good performer)**

Location: Singapore
- Conduct thorough assessments of existing business processes and data back up plans (non-technical) to identify inefficiencies and areas for improvement.
- Utilize process mapping and modeling techniques (e.g. flowchart) to document and visualize current processes.
- Design and develop new or improved business processes that are efficient, effective, and aligned with organizational goals.
- Collaborate with cross-functional teams (e.g. IT, Operations, Finance, Marketing, Trade, Fleet) to gather requirements and ensure stakeholder buy-in.
- Project manage the implementation of new or improved processes, including change management activities and employee training.
- Monitor process performance using key performance indicators (KPIs) and other metrics.
- Analyze data and identify areas for continuous improvement.
- Develop and maintain comprehensive process documentation, including standard operating procedures (SOPs) and process maps.
- Prepare reports and presentations to communicate process improvement initiatives and results to management.
- Bachelor's degree in Business Administration, or a related field e.g. IT.
- **Preferably 5 to 8 years in Business Process Management or Business Process Consulting or Management Consulting** experience. Open to Management Consultants from Big 4 or boutique management consulting firms.
- Experience in Cyber/Business Continuity Plan (BCP) will be advantageous but this is not a must.
- **Prior experience working with Heads of Department in terms of mapping and documenting business processes is relevant**.
- Strong analytical and problem-solving skills with the ability to identify root causes of issues.
- Highly organized with the ability to prioritize competing demands, including the ability to prioritize work and meet deadlines.
- Has the ability to work effectively with cross-functional teams.
- **Has the ability to appropriately influence key stakeholders and effectively challenge their views where necessary. Also has strong critical thinking skills.**:

- **Has excellent communication and presentation skills.**:

- **Proficiency in MS Excel.**:

- Proficiency with process mapping tool e.g. Miro will be advantageous but not a must.
- Shipping /maritime industry is useful, but this is not a must
- **Able to commit to a 1-year contract.**

Selling pts:

- The co is a large shipping MNC with the global HQ based in Sgp
- The co allows a WFH arrangement 1 day per week. The role is based in town
- There will be a 1 mth completion bonus at the end of 1 yr. In addition, this contract role is extendable/ convertible to a perm role for a good performer.

Posted by: CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date Posted -28 August 2025

**Job Types**: Full-time, Contract

Pay: From $1.00 per month

Work Location: Hybrid remote in Downtown Core