Senior Product Designer

**About us**:
At TruTrip, we're bringing businesses back together. We want companies to focus on the benefits, not the challenges, of reconnecting with their people through business travel. We're a 100% remote start-up. Headquartered in Singapore, but team members across many countries such as Malaysia, Indonesia, Philippines, the Netherlands and Hungary.

This is a remote position.

Are you looking for your next challenge?

We are looking for a Senior Product Designer to join us on our mission to redesign Travel Management and empower companies of all sizes to gain the benefits of an exceptional travel programme.

**About TruTrip**:
Grown out of the frustration of managing business travel ourselves, TruTrip is a 100% remote start-up set out to change the way travel management works in Southeast Asia. We’re headquartered in Singapore, but have close to 25 staff across Singapore, Malaysia, Indonesia, Philippines, and more.
- Working at TruTrip is largely a remote affair. We work hard to create a collaborative, happy and supportive work environment that empowers our people to achieve our goals.
- We work hard, but remote life allows us to be flexible about it too. We hope to give you the space for ownership but also enough support for immense success.
- You can learn more about us here and see the type of people you would be working with here.

**Working as a Senior Product Designer at TruTrip**:
We’re looking for a highly experienced Product Designer who is obsessed with improving customer experiences (on our business travel platform). Besides designing our core product, you’ll be deeply involved in establishing the right design initiatives for the team — ranging from discovery & research, to validation tests and feasibility discussions.

You’ll be working closely together with the Head of Product and cross-functional teams consisting of a total of 2 Product Managers, 1 Product Designer, and 10 Engineers from various countries. We follow an agile methodology (scrum) of two-week sprints where we plan, review and do retros.

**About the role (responsibilities)**:
When you join us you will,
- Facilitate discovery and problem solving sessions to collaborate cross-functionally in order to shape the vision, strategy, and roadmap of the product
- Map end-to-end user journeys with various perspectives together with the team (particularly with Product Managers and Front End Engineers).
- Prototype various flows and states of interactions with sharp attention to UI details and consult closely with engineers during the product delivery stage
- Communicate the value of design deliverables and their risks, rationalising your decisions and tradeoffs with product and engineering stakeholders
- Seed understanding of our users and their needs by running generative and validation research directly with them
- Connect with your design peers to work with best practices by organising design deliverables, a design system, and shaping rituals in the craft
- Work with a basic understanding of data and seeing correlations of product metrics to understand the impact of your work and iterate further

**Requirements**:
The right person for us,
- Has about 5 years of experience in product design, ux design or service design
- Understands various design methods and is very experienced in Figma and Miro.
- Is outcome-oriented and strives for high quality product implementation
- Is user-centred with an ability to run basic research from moderation to synthesis
- Is comfortable working with unknowns with an mindset of experimentation
- Is transparent and accountable in prioritising across multiple competing demands
- Knows the value of including cross-functional perspectives in design work
- Has very strong articulation in English to communicate internally and with users, being mindful of tonality in basic, plainspoken product writing
- Has strong motivation of working independently — but not siloed — with effective communication as part of a remote work setup
- Has a background, or at least enthusiasm and curiosity for the Travel Industry

**Benefits**:

- For those who join us, we offer:_- Unlimited leave
- Salaries adjusted automatically adjusted based on inflation
- Co-working expense budget
- Health Insurance for you and your immediate family
- Annual team meetup
- Profit share / bonus**Job Information**:
Industry
- Technology

Remote Job
- Health insurance