Sr. Premium Support Engineer

AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Qualifications -Bachelor’s degree preferred or associate degree holder...

Senior Technical Support Engineer This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. HPE Nimble Storage has developed breakthrough architecture that combines flash memory with high-capacity disk to converge storage, backup, and disaster recovery for the first time. HPE Nimble Storage solutions are...

**Job Summary**: **Responsibilities**: - Service and maintain Security & Fire Alarm Central Monitoring Station hardware equipment & accessories, wireless radio equipment, GPRS system and telecommunication equipment - Provide support for Security & Fire Alarm Central Monitoring Station infrastructure, which includes up keeping of the system cabling &...

i. Procurement processing: - RFQ stocks for WON project and obtain earliest ETA with vendor. - Issue PO via Xero system or sign on vendor quote to secure order. - Inform operation personnel on HW delivery and verify with engineer if any necessary staging and other necessary preparation (eg. extra cable or connector) before delivery to customer site. - After...

Mandatory Skills: Infrastructure Support, Product (Application) supportPreferred Skills: AWS, Applications Support and Enhancement, Service Level ManagementBrief Job Description:Primary PurposeTo provide helpdesk support for the projectTo perform infrastructure and application technical dutiesTo provide project admin support to project teamResponsibilities1)...

**Key Responsibilities** - Technical Support - Provide L2 technical support and advice to users on systems-related issues or queries, O365 Services - Perform administration/maintenance and works toward continuous optimization of systems performance - Standby with on-call availability with varied shifts including nights, weekends and holidays. - Improve...

Perform troubleshooting for client platform related problems. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Perform service request related to client platforms. Monitor the agreed service level, document & maintain the configuration of the...

Role Overview ITS Science & Medical Pte Ltd – Bukit Merah Responsibilities Provide administrative and operational support to the respective Sales Divisions Prepare quotations, follow up on sales orders and tender preparations Generate reports and maintain database Build and maintain good relationship with customers Qualifications Diploma/Degree holders,...

ResponsibilitiesYou will be performing the following scope of work for a system or a family of systems: Service Management Configuration Management Incident Management IT Security Management IT Security Compliance & QA ManagementThe following are the activities in each scope of work:Service Management• Monitor and report on the SLA/KPI of the in-scope...

Main duties:Provide first level technical support within the healthcare facility.Troubleshoot and resolve network, server and software application issues.Assist in project installation and implementation.Maintain customer satisfaction through consistent, high-quality service delivery.Conduct training for hospital staff and end-users.Maintain...