Analyst (Level 1)

3 days ago


Bukit Merah, Singapore BASIL TECHNOLOGIES PTE. LTD. Full time $53,200 per year

Mandatory Skills: Infrastructure Support, Product (Application) support

Preferred Skills: AWS, Applications Support and Enhancement, Service Level Management

Brief Job Description:

Primary Purpose

  1. To provide helpdesk support for the project

  2. To perform infrastructure and application technical duties

  3. To provide project admin support to project team

Responsibilities

1) To provide helpdesk support and application testing service for the project:

  • Manage the project mailbox

  • response/provide advice to users for incident/SR/CR raised by performing business analysis of application functionality (without source codes)

  • ensure all incident/SR/CR are tracked and closed within SLA

  • liaise with subcontractor (via JIRA) to ensure issue is resolved

  • testing of bug fixes in test environment

  • compile daily/weekly/monthly statistics for reporting

2) To perform infrastructure/application technical duties

  • AWS, network or application troubleshooting

  • Deployment of applications (about 1-2 times a month from 5pm – 9pm)

3) Provide project admin support such as

  • Compilation of monthly progress report

  • Facilitate the compilation of Weekly Log Review/Account Review

  • Asset clearance & tracking

  • Personnel security clearance administration

  • Project team onboarding / offboarding activities

  • Documentation updates

  • Educational Qualification: Diploma

  • Years of IT Experience: 1-2 years

  • Work Experience: 1-2 years

  • Must Have Skill: Oracle DB, system support, Java,

SDLC knowledge

  • Prefer Skill: AWS, Outgoing personality, good communication and analytical skill are essential

  • Working Location: Customer site

  • Working on Shift: No

Job Types: Full-time, Contract

Contract length: 12 months

Pay: $4, $4,400.00 per month

Benefits:

  • Health insurance

Work Location: In person


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