Call-centre Customer Service Executive

**Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time. **The Responsibilities**: - Follow-up with customers to ensure the issues have been resolved - Logged all the calls and report into...

Call Centre Customer Service Asia's Largest BPO Contact Centre (Renowned Airlines) Salary up to $3000 ( depends on experience) + incentive Working hours - 5 days a week/ 44hrs per week/ rotating shift Location - East Singapore Job Responsibilities: - In-charge of handling the ticketing, reservation, and enquiries through the phone for an Airlines...

**Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time. Salary Package: $2000 - $2800 Singaporeans Only **The Responsibilities**: - Follow-up with customers to ensure the issues have been...

Location: - Singapore- Job Type: - Permanent- Salary: - S$2000 - S$3000 per month- Reference: - BBBH10477_1671702446- Contact: - Jeanette Yeo- **Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal...

Job Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct training for Team Leaders...

**Call Centre Executive** - 1 year direct contract - Work location: Central - **Working hours: Shift work, weekend work required, 8.00am - 5.30pm / 8.30am - 6.00pm, off on PH**: - Multiple headcount available **Our Client** - Transportation services company **The Opportunity** - Understand customer's needs and provide quick, accurate and satisfactory...

Supervisory / Team Lead Exp - Call Centre KPI Reporting Exp - Office Hour / 5 Days / Able to work on Weekends **Responsibilities**: - Supervise and manage a team of officers - Provide mentorship and counselling to officers - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation, investigate and follow up on customers’...

**Working hrs: 42hrs/ week** **Rotated 8am-9pm, 5days work week including weekends and PH** **Working location: Bendemeer** b. Make outbound calls to customers/ patients to finalize and close enquiries including proposal appropriate services and specialist c. Make accurate data entry to the CRM and maintain proper document records and be well-organized at...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...