Key Account Manager
6 days ago
**Responsibilities**
- Maximize sales growth in specified geographical territories, consistent with the company strategy and objectives
- Responsible for Sales Planning and Forecasting activities to support the business
- Identify leads and market potential to expand customer base, through exploration of the market
- Responsible to develop new accounts to expand existing business for the portfolio of products and technology
- Evaluate new opportunities in researching market size and potential of tie-ups with key accounts
- Accountable for existing and new business activities including and not limited to pricing, contract negotiations, tender submissions, technical support and coordination
- Drive and realization of new business plan implementation and potential key accounts
- Plan and execute sales and marketing activities to achieve annual sales target, market share and marketing goals in assigned territories
- Conduct regular sales and marketing activities
- Be the key contact point of customer for sales, services, technical support request.
- Maintain sales record
- Follow-up to customers
- Coordinate customer complaints in a timely and organized manner
- Gather market information and generate sales reports
- Prepare monthly/quarterly sales performance report.
- Monitor monthly performance against set targets, and ensure timely/accurate reporting for immediate actions in case of deviations
- Work closely with internal and external stakeholders to ensure customer expectation/requirements are met
- Maintain high customer satisfaction ratings
- Any other projects to be assigned
**About You**:
- Minimum Diploma or Bachelor's Degree & above in related Science/Engineering fields
- Minimum 1-2 years working experience in related sales environment in products and services such as Bioprocess, System technology, Life Sciences or lab Consumables, Instrumentation is preferred
- Good understanding of Pharma/Bioprocessing Market and related procedures is desirable
- Prior work experience in utilisation of funnel and forecast tools is desirable
- Self-motivated and independent with ability to work in a matrix -reporting, diverse working environment
- Good verbal, written communication and presentation skills.
- A team player with good interpersonal skills
- Ability to build relationships with key opinion leaders and representatives in the territory and in the specialty segment.
- Occasional travel (10-20%) might be required
Full-Time employee
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