Director, Technology Lead

1 week ago

Singapore Sumitomo Mitsui Banking Corporation Full time

Responsibilities

  • Support strategy: Support Regional Head of Payments in formulating IT strategies (including mid-term plans) and drive/execute system programs in the Payments domain ensuring alignment with overall business objectives and regulatory requirements.
  • Design & Solutions: Oversee the design, implementation, and continuous enhancement of secure, scalable, and efficient payment processing platforms.
  • Risk & Compliance: Collaborate closely with the Team Manager and senior stakeholders across IT, operations, risk, compliance, and business units to drive innovation and operational excellence in payment systems.
  • Stakeholder Management: Lead stakeholder engagement, business requirements definition, solution design and implementation of new platforms or enhancements to existing platforms. Prepare and present regular reports and insights on payment system performance.
  • People Management: Develop and maintain a high-performing team (PMs, BAs, SAs) through mentoring and coaching & sustainable people management plan to maintain wellness of team members (including outside of Bank IT team).
  • Production Stability: Oversee incident management and resolution processes, ensuring minimal disruption to payment services, and ensure right production support model covering the region.
  • Vendor/Partner Relation Management: Oversee and manage subsidiaries/vendors the life cycle management, including necessary technology upgrades / vulnerability management for Payment systems defining right SLAs and tracking.
  • Continuous Improvement: Champion continuous improvement and adoption of emerging payment technologies to maintain competitive advantage.
Requirements
  • Bachelor's degree in information technology, Or Finance & Banking.
  • Min. 10 years in the banking / FI environment with 8 years' experience in Investment or Corporate Banking Domains and regional (Asia Pacific) experience preferred.
    • Extensive experience (typically 5+ years) in payment systems technology lead roles within banking or financial services.
    • Deep understanding of payment processing architectures, ACH networks, payment gateways, and Security, Payment Regulations and Risk Frameworks in APAC region.
    • Proven track record of managing complex technology teams and large-scale payment projects for Financial Institutes, and efficiency improvements.
      • Technical knowledge with experience in banking business process re-engineering and solution design.
      • Experience or understanding of solution architecture, design patterns and best practices in business-technology solutioning.
        • Strong strategic thinking, communication, and stakeholder management skills, and ability to prepare and present to senior managements including CIOs and business heads.
          • Excellent communication skills and strong ability to steer / influence positive outcome effectively.
          • Experience in managing external partners and vendors, and able to lead cross-workstream(s) and offshore delivery team(s).
          • Professional certification, such as PMP, ITIL/ITSM would be an advantage.
          • Excellent communication, interpersonal and presentation skills.

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