Business Analyst

2 weeks ago

Raffles Place, Singapore Financial Industry Disputes Resolution Centre Ltd (FIDReC) Full time $60,000 - $120,000 per year

Job Title:

Business Analyst

Location:

Singapore

Work Schedule:

5-day work week, on-site

Job Purpose:

The Business Analyst serves as a bridge between business stakeholders and technical teams, driving improvements in operational efficiency and decision-making through data analysis, process optimisation, and digital tools.

Key Responsibilities:

·       Gather and analyse business requirements through workshops, interviews, and documentation review.

·       Translate business needs into functional specifications and process flows.

·       Collaborate with IT and development teams to implement solutions aligned with business goals.

·       Conduct User Acceptance Testing (UAT) and validate system deployments.

·       Monitor system performance and recommend enhancements.

·       Prepare reports and dashboards for management using Power BI.

·       Facilitate stakeholder communication and manage expectations.

·       Support change management and training initiatives.

·       Contribute to project planning and implementation.

·       Ensure business processes and systems comply with IT security policies and standards.

·       Manage vendor relationships, including coordination, performance tracking, and ensuring service delivery aligns with business requirements.

Qualifications:

·       Bachelor's degree in Business Administration, Information Systems, or related field.

· –5 years of experience in business analysis or similar roles.

·       Fresh graduates with strong analytical and technical skills are encouraged to apply.

·       Familiarity with Agile and Waterfall project methodologies.

·       Experience in IT environments, preferably within enterprise systems.

Technical Skills:

·       Excel: Proficient in advanced Excel functions including pivot tables, VLOOKUP, data modelling, and charting.

·       Power BI: Skilled in building interactive dashboards and visual reports.

·       Power Automate: Able to design and deploy automated workflows to streamline business processes.

·       Dynamics 365 (Optional): Experience working with Microsoft Dynamics 365 for CRM or ERP is a plus.

·       IT Security Awareness: Understanding of cybersecurity principles, data protection, and compliance requirements. Ability to identify risks and ensure secure handling of business data.

Soft Skills:

·       Strong analytical and problem-solving capabilities.

·       Excellent communication and stakeholder engagement skills.

·       Detail-oriented with strong organisational abilities.

·       Ability to work independently and collaboratively in cross-functional teams.

Salary & Application:

Salary will be commensurate with experience and qualifications. Interested candidates should submit their CV and expected salary to the HR Manager.

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