Centre Executive

1 week ago

Jurong West, Singapore WGT EHR Pte. Ltd. Full time $30,000 - $50,000 per year

Company Overiew:

Our client is one of the leading preschool organisation, a nation-building organisation, dedicated to giving every child a strong and equal start in life, and building a resilient and inclusive society for generations to come.

Job Overview:

We are seeking a motivated and service-oriented Centre Executive to join the dynamic team. This role is ideal for individuals who are passionate about engaging with parents and students, delivering excellent service, and playing an active role in the enrolment and growth of the centre.

What You'll Do:

  • Greet parents and students warmly, creating a welcoming and supportive environment as the first point of contact.
  • Guide stakeholders through their journey—from initial enquiry to final enrolment—by understanding their needs and showcasing our programmes' value. You will be empowered to achieve and exceed enrolment targets.
  • Manage the end-to-end enrolment process, including conducting centre tours, facilitating smooth onboarding.
  • Take ownership of parent feedback and concerns, resolving them promptly and effectively to build trust and long-term loyalty.
  • Work closely with our education and operations teams to ensure a cohesive and outstanding experience for every student and parent
  • Actively contribute ideas to enhance our processes, service delivery, and overall customer journey.
  • Performed any ad hoc duties assigned by the management.

Job Requirements:

  • Possess Diploma qualification or equivalent.
  • At least 1 year of experience in a customer service, front desk, or enrolment role (experience in the education sector is an advantage).
  • Strong communication and interpersonal skills, with the ability to engage parents and students positively.
  • Customer-oriented, with a passion for engaging with parents and children.
  • Motivated and proactive in achieving enrolment goals while maintaining excellent service standards.
  • Being effectively bilingual would be a strong advantage.
  • Good organisational and multitasking abilities, with attention to detail.
  • Willing to work shift hours and on both Saturdays and Sundays (2 weekdays and 2 weekends).
  • Flexibility to work across different centre locations as rostered.
  • Good to have knowledge of CRM systems, though being open and willing to learn is just as important.

Please include the following information in your resume.

  • Current & Expected Salary
  • Reason(s) for leaving
  • Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R Ketty Lim

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