Deputy/Assistant Director, Tech Product Division

3 days ago

Central Region, Singapore Monetary Authority of Singapore (MAS) Full time $120,000 - $240,000 per year

The Tech Products Divison within the Capital Markets Group is responsible for managing and developing digital services used by MAS officers and regulated Financial Institutions. At TPD, we foster a culture of continuous improvement, offering our team robust learning and development opportunities to hone their skills. Embracing digital technology and agile practices, TPD delivers innovative, people-centric solutions with efficiency and empathy at its core.

We are looking for a dedicated Product Manager/Product Owner with a strong enthusiasm for transforming complex policies and processes into intuitive digital experiences.

Your key responsibilities include overseeing the entire product lifecycle of a digital product, including designing, building, deploying and improving the product in support of the organisation's strategy and business objectives.

Product Vision and Strategy

  • Develop and articulate clear product vision, strategy and roadmap

Product Discovery

  • Lead user research to identify pain points and inefficiencies in current workflows
  • Validate problem statements through data analysis and user interviews

Product Development and Delivery

  • Lead an agile development team, working closely with engineers and designers
  • Manage product backlog, define acceptance criteria, prioritise the delivery of features that maximise value to the organisation
  • Define and track relevant metrics/key performance indicators to measure product adoption, success and satisfaction;
  • Conduct risk assessment and mitigation to ensure compliance with Whole-of-Government and MAS policies, with the support of officers from MAS' Technology Group;

Stakeholder Management

  • Partner departments and other stakeholders to reimagine business processes where necessary such that the product meets organisational priorities;
  • Drive change management to support users in product adoption and new ways of working;
  • Present product strategies and outcomes to senior management

Requirements:

  • At least 3 years of product management experience, preferably in G2B/B2B products
  • Track record of launching successful digital products and driving change management initiatives
  • Experience in leading cross-functional teams
  • Knowledge of design thinking and user research methodologies
  • Excellent stakeholder management and communication skills.
  • Strong problem-solving abilities with a user-centric mindset
  • Seld-driven with ability to work autonomously

This is a 2-Year contract position. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

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