Assistant / Deputy Clinic Manager
21 hours ago
We are a GP clinic looking for a deputy clinic manager with experience.
Require to do shift work and work during weekends.
Able to travel between Yishun and Boon Keng / Bendemeer area.
Ensure smooth day-to-day operations of the clinic
To be proficient in the duties of regular clinic assistants including registration, dispensing, collection of payment, claim submission and assistance of doctors with clinical procedures/chaperone
Handle patient feedback and complaints on operational issues and/or medical services provided
Oversee the completion of insurance and government scheme claims. To ensure prompt follow up on rejected/ returned claims
Follow-up on outstanding payments.
Oversee the online and offline marketing strategies of the company and develop and establish business and operational plans in line with the company's policies and directions
Supervise clinic staff's adherence to company policies and procedures on the ground as well to provide feedback to management on issues on ground level
Oversee the clinic's staff proficiency/training including but not limited to clinical skills and attendance of relevant training courses
Ensure that service and care standards are adhered to by the clinic staff and doctors through leadership by example
Oversee the formal response to audit requests from various organisations in conjunction with the Medical Director
Perform any other ad-hoc projects as assigned by the management
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