Customer Service Executive

1 week ago

Central Region, Singapore PERSOL Full time $104,000 - $130,878 per year

Responsibilities:

  • Manage the customer service counter, exhibiting excellent customer service skills.
  • Conduct roving duties in the mall to ensure common areas and retail spaces are well-maintained, flagging maintenance issues or feedback to respective departments.
  • Deliver personalized VIP engagement by offering attentive concierge service to Prestige's top-tier clientele, fostering loyalty and enhancing brand prestige.
  • Assist in the seamless execution of high-touch member events, managing guest registration and coordinating with internal stakeholders and brand partners.
  • Anticipate member needs by delivering thoughtful recommendations on dining, shopping, and event experiences tailored to their preferences.
  • Provide timely and accurate clarification and assistance to shopper enquiries received at the concierge counters and via the official email channel.
  • Handle customer feedback and complaints professionally.
  • Perform paging and in-house announcements based on standard guidelines.
  • Manage incoming and outgoing calls, and administer lost and found items.
  • Assist in the execution of the mall's promotions and events.
  • Upsell the Loyalty program and eVoucher.
  • Conduct mall rounds for in-mall Marketing Communication facilities inspection.
  • Educate retailers on eVoucher acceptance and manage partners' loyalty programme redemptions.
  • Handle administrative duties and any other tasks as assigned by immediate supervisor/management.

Requirements:

  • GCE'O' Levels and above
  • Preferably with 1 or 2 years' working experience in similar capacity
  • High self-initiative and attentive to details
  • Able to commit to weekends and public holidays
  • Customer service oriented, independent and able to work as a team.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

  • Customer Service Admin

    1 week ago

    Central Region, Singapore Richdale International Executive Search Pte Ltd Full time $22,000 - $30,000 per year

    Richdale International Executive Search Pte Ltd is hiring a Full time Customer Service Admin role in Bishan, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonExpected salary:...

  • Guest Services Executive

    1 week ago

    Central Region, Singapore Treetops Executive Residences Full time $2,000 - $3,000 per year

    Join our team and deliver exceptional guest experiencesWe are looking for enthusiastic and service-oriented individuals to join us as Guest Service Executive. If you enjoy interacting with people and have a passion for hospitality, we want to meet youResponsibilities:Attend to guests' needs and enquiries in a professional and courteous manner.Handle guest...

  • Customer Service Executive

    1 week ago

    Central Region, Singapore Aureus Group Pte Ltd Full time $104,000 - $130,878 per year

    Mission of the PositionThe primary mission for the Customer Service Executive is to actively support and contribute to the overall success of the Ossia centre under their purview. Working directly with the Centre Manager, the Customer Service Executive plays a pivotal role in executing the established sales strategies and systems. The focus will be on...

  • Customer Service Officer

    1 week ago

    Central Region, Singapore SAFRA National Service Association Full time $2,000 - $3,000 per year

    CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...

  • Customer Service Executive

    1 week ago

    Central Region, Singapore Perennial Sourcing Solutions Full time $3,000 - $4,500 per year

    Join our dynamic team as a Customer Service ExecutiveAre you a people person with exceptional communication skills? Do you thrive in fast-paced environments and have a passion for delivering top-notch customer experiences? If so, we have the perfect opportunity for youAs a Customer Service Executive, you will be the mbassador of our company, ensuring that...

  • Customer Service Executive

    1 week ago

    Central Region, Singapore Challenger Technologies Limited Full time $3,000 - $4,000 per year

    Challenger Technologies Limited is seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive. Reporting directly to the General Manager - Customer Experience, the incumbent will play a crucial role in maintaining exceptional standards of customer satisfaction and service delivery.Working days: Monday to Sunday (5 Days...

  • Customer Service Executive

    1 week ago

    Central Region, Singapore STAR CONCORD PTE LTD Full time $4,000 - $6,000 per year

    Job DescriptionReview customer inquiries for the company's import and export freight and logistics business scopesPrepare accurate and detailed quotations for customersClarify and negotiate proposals with customers to ensure customer satisfactionReview customer orders to ensure consistency with quotations offeredPrepare and process import and export shipping...

  • Customer Service Executive

    1 week ago

    Central Region, Singapore Marriott Vacation Club International Full time $3,000 - $3,500 per year

    MARRIOTT VACATION CLUB ASIA PACIFIC (MVCI)We are the world's largest pure-play timeshare company and develop well-known timeshare brands including Marriott Vacation Club, Sheraton Vacation Club and Westin Vacation Club. We offer a range of opportunities for talented individuals to encourage our clients to experience the joy of taking holidays the Marriott...

  • Customer Service Executive

    1 week ago

    Central Region, Singapore Arts House Ltd Full time $60,000 - $80,000 per year

    Job PurposeAt AHL, we believe every visitor deserves a memorable experience. As our Customer Service Executive, you will be the welcoming face of our cultural spaces. Take on a leadership role in shaping exceptional visitor experiences across our vibrant venuesYour mission: To uphold our high service standards and create memorable experiences for all our...

  • Customer Service Executive

    6 days ago

    Central Region, Singapore Private Advertiser Full time $104,000 - $130,878 per year

    Job Scope:Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity.Maintaining consistent quality control, standardizing procedures and policies, and establishing expectations of customer service.Interact...