System Engineer

2 weeks ago


East Region, Singapore Jobline Resources Pte Ltd Full time $60,000 - $120,000 per year

Responsibilities


• Assist Level 2 Systems Support Engineers for the day-to-day operations


• Handle operational support and maintenance to AWS, Azure, M365 and Huawei Cloud


• Administer and support Windows Server 2019 environments, including installing, configuring, and troubleshooting servers


• Operations and facility management of Systems / Infrastructure according to established procedures and service levels


• Manage systems changes through established change request process and provide status reports to the relevant parties.


• Respond promptly to incident, investigate and provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.


• Conduct root cause analysis and implement proactive measures. Monitor effectiveness of implemented measures


• Monitor and measure the performance and availability of systems proactively; implement corrective actions identified to improve performance & availability.


• Monitor the agreed service level (e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties


• Plan and implement service continuity measures, i.e., backup/restore procedures and disaster recovery plan, to ensure continuous operation of the business.

Requirements


• Degree / Diploma holder in Information Technology with 2-3 years experience as a System Engineer or similar role, with expertise in AWS and Windows Server 2019


• Strong hands-on experience in administering and troubleshooting cloud infrastructure, including EC2, S3, and other AWS services


• Proficient in managing and maintaining Windows Server 2019 environments, including Active Directory, Group Policy, and other server-related technologies

Licence no: 12C6060


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