EV Vehicle Service Advisor

2 days ago

West Region, Singapore Jack Cars Enterprise Pte Ltd Full time $60,000 - $80,000 per year

About the role

We are seeking an experienced EV Vehicle Service Advisor to join our team at BYD By JC Pte Ltd. As an EV Vehicle Service Advisor, you will play a crucial role in providing exceptional customer service and technical support for our growing electric vehicle customer base. This is a full-time role based in our Teban Gardens West Region facility.

What you'll be doing

  • Provide knowledgeable and friendly assistance to customers, answering questions about EV vehicle maintenance, repairs, and services
  • Diagnose and troubleshoot EV-specific issues, and coordinate with the service team to ensure timely and high-quality repairs
  • Liaise with customers to explain repair recommendations, estimated costs and timelines, and obtain their approval
  • Maintain accurate records of all customer interactions, vehicle service histories, and completed work
  • Stay up-to-date with the latest EV technologies, industry regulations, and best practices to provide customers with the most current information
  • Foster a positive customer experience and promote the company's reputation for excellence in EV service and support

What we're looking for

  • Minimum 1 years of experience as an EV vehicle service advisor or in a similar customer-facing automotive role
  • Extensive knowledge of EV systems, components, and diagnostic procedures
  • Strong communication and interpersonal skills, with the ability to explain technical information to non-technical customers
  • Excellent problem-solving and critical thinking skills to diagnose and resolve complex EV-related issues
  • Proficient in using service management software and relevant diagnostic tools
  • Commitment to providing exceptional customer service and maintaining a positive, professional demeanour
  • Valid driver's licence and the ability to operate EV and hybrid vehicles

What we offer

At BYD By JC Pte Ltd, we are committed to creating a work environment that fosters personal and professional growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Our team-oriented culture and focus on work-life balance make us an employer of choice in the automotive industry.

About us

Why Join BYD BY JC? Be part of a leading electric vehicle brand committed to sustainability and innovation.

Work in a dynamic team environment with opportunities for growth and development.

Directly contribute to customer satisfaction and the success of our dealership.

  • EV Motor Vehicle Mechanic

    2 days ago

    West Region, Singapore Jack Cars Enterprise Pte Ltd Full time $60,000 - $80,000 per year

    About the role Reporting to the Automotive Engineering team, this full-time EV Motor Vehicle Mechanic role at BYD by JC Pte Ltd in Teban Gardens West Region offers an exciting opportunity to work on the latest electric vehicle (EV) technologies. As an EV Motor Vehicle Mechanic, you will be responsible for the maintenance, repair, and servicing of our...

  • EV Charging Officer

    2 days ago

    West Region, Singapore Charge+ Pte Ltd Full time $1,500 - $1,900 per year

    We are looking for a reliable and hands-on Electric Vehicle (EV) Charging Officer to help manage the electric vehicle charging facilities at PUB WaterHub. You will be responsible for moving vehicles, operating the chargers, monitoring charging, and making sure the EV charging facilities are used properly and kept in good working order.ResponsibilitiesBe...

  • Electric Vehicle( EV) Charger Sales Engineer

    2 days ago

    West Region, Singapore Evone Charging Pte. Ltd. Full time $80,000 - $120,000 per year

    Positions Overview(Junior & Senior)We are seeking a dynamic and motivated individual to join our team as an Electric Vehicle (EV) Charger Sales Engineer . This role requires a strong blend of marketing skills and sales acumen. The ideal candidate will be fearless in pitching our products, possess exceptional follow-up abilities, and demonstrate...

  • Service Advisor

    2 days ago

    Central Region, Singapore Dickson Capital Pte. Ltd. Full time $60,000 - $80,000 per year

    We are seeking a dedicated Service Advisor to deliver exceptional customer service by evaluating and advising on vehicle service requirements, acting as the primary liaison between customers and the workshop team, and ensuring the timely and satisfactory completion of repairs.Why Join Us?Draw a basic salary + attractive commissionsWe embrace and support the...

  • Vehicle Technician

    2 days ago

    East Region, Singapore Private Advertiser Full time $104,000 - $130,878 per year

    About us:Our Company has been established since Year We are proud to be the leading US EV's brand approved body and paint shop in Malaysia, recognized for our dedication to excellence in automotive finishing.  Our team of skilled technicians combines years of experience with cutting-edge technology to ensure the highest quality workmanship.We are committed...

  • EV Sales Consultant

    3 hours ago

    Central Region, Singapore Vincar Pte Ltd Full time $30,000 per year

    About the role As an EV Sales Consultant (Proton e.MAS), you will play a crucial role in driving the adoption of electric vehicles (EVs) within the local market. This full-time position is based in Leng Kee Road, and will involve engaging with potential customers, providing expert advice, and facilitating sales of the Proton e.MAS EV model.What you'll be...

  • Advisor, Customer Service

    2 days ago

    West Region, Singapore ST Engineering Mobility Services Pte Ltd Full time $4,000 - $6,000 per year

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer's range of services and contacting customers to update...

  • EV Service Advisor

    2 days ago

    Central Region, Singapore Vincar Pte Ltd Full time $40,000 - $60,000 per year

    Responsibilities:Customer ServiceListen and document customer concerns and issues with their vehicle.Provide clear and concise explanations of recommended services and repairs.Service Consultation and CoordinationSchedule service appointments and manage the service workflow.Coordinate with technicians to ensure timely and accurate diagnostics and...

  • Service Advisor

    2 days ago

    Central Region, Singapore Harmony New Energy Auto Service (Singapore) Pte. Ltd. Full time $2,500 - $3,800 per year

    Service Advisor (BYD/Denza)Basic Salary Range :$2500 to $3800 (depending on qualifications and relevant working experience)Job DescriptionAttend to customer's vehicles to determine the work scope needed, provide technical solution and quotation for consideration and acceptance.Manage customer's expectation and co-ordinate with service providers to meet...

  • Tesla Sales Advisor

    2 days ago

    Central Region, Singapore TESLA Full time $60,000 - $120,000 per year

    What to ExpectAt Tesla, our Tesla Advisor consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers. They constitute Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy by creating memorable experiences for...