IFM - Business Development Manager
6 days ago
Responsibilities
- Identify and pursue new business opportunities across the FM sector, including commercial, industrial, healthcare, and government clients.
- Develop and implement short- and long-term business development strategies in line with company goals.
- Build and maintain strong relationships with stakeholders such as property developers, REITs, and managing agents.
- Source, qualify, and follow up on leads through tenders, networking, referrals, cold calls, and digital platforms.
- Grow the client pipeline across IFM services, including cleaning, security, M&E (mechanical & electrical), landscaping, and pest control.
- Prepare and deliver professional sales presentations and proposals tailored to client needs.
- Lead and coordinate tender submissions for both public and private sector projects.
- Work closely with operations, technical, pricing, and compliance teams to prepare competitive bids.
- Ensure tender submissions meet all technical, commercial, and administrative requirements.
- Carry out market research to monitor competitors, pricing, industry trends, and new technologies in the FM sector.
Requirements
- Bachelor's degree in Facilities Management, Mechanical Engineering, or a related engineering discipline (Mechanical, Electrical, or Industrial).
- At least 6–8 years' experience in IFM or related sectors (facilities, maintenance contracts, or services), with proven success in tendering, bids, and client management.
- Strong experience in team leadership, large contract negotiation, and strategic account management.
- Good knowledge of FM services and industry developments.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in CRM and proposal management tools.
- Strong commercial awareness with strategic thinking skills.
- Team player with good project management abilities.
- Tier 2 Facilities Management (CMFE) certification is required.
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