Sales Support

2 days ago

NorthEast Region, Singapore FX Technology Pte Ltd Full time $70,000 - $120,000 per year
Job Description – Sales Support

Location: Macpherson Road

Employment Type: Full-Time

About Us

FX Technology Pte Ltd is a Singapore-based financial technology company specializing in AI software for Forex trading. Our solutions help traders automate their strategies, reduce human error, and maximize profit potential.

We run regular seminars and workshops to introduce our technology to retail traders and investors, and we're expanding our sales support team to help convert interested attendees into long-term clients.


Role Objective

The Sales Support role focuses on closing clients and following up with prospects, particularly attendees who did not sign up during our seminars. This includes managing cold leads, re-engaging warm prospects, and ensuring consistent communication that builds trust and drives conversions.


Key Responsibilities

  • Lead Conversion & Follow-up

  • Call, WhatsApp, and email attendees who did not register during seminars.

  • Re-engage cold leads from the database and nurture them into potential clients.
  • Provide clear product explanations and address objections confidently.

  • Client Relationship Management

  • Maintain accurate records of client interactions in CRM.

  • Assist clients in registration, deposit, and onboarding processes.
  • Build rapport with prospects to establish long-term trust in FX Technology's products.

  • Seminar & Event Support

  • Support the sales team during live seminars and workshops.

  • Assist with client check-ins, product demos, and follow-up scheduling.

  • Sales Support & Coordination

  • Work closely with the sales and marketing team to execute follow-up campaigns.

  • Provide feedback on client objections and common concerns to improve pitch materials.
  • Ensure seamless handover of closed clients to account servicing team.

Requirements
  • Prior experience in sales support, telesales, or client servicing preferred (financial/education/tech industry a plus).
  • Strong communication skills (spoken and written English; Mandarin a plus).
  • Confident, persuasive, and comfortable speaking with cold leads.
  • Organized, detail-oriented, and consistent with follow-ups.
  • Self-motivated with a strong drive to meet and exceed targets.

What We Offer
  • Basic salary + attractive commission structure.
  • Training on Forex trading concepts and EA product knowledge.
  • Career progression opportunities within the sales and business development team.
  • Dynamic work environment with regular team events and seminars.

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