Business Strategy

1 week ago

West Region, Singapore IZIA Full time $104,000 - $130,878 per year

Business Strategy & Operations Manager

(Early-Stage Exploration)

Job Title

Operations Manager (Early-Stage Business Exploration) About the Role

We are an early-stage startup building a local lifestyle & UGC platform in Singapore. We are looking for an Operations Manager who can combine strategic business analysis with hands- on execution. You will play a critical role in shaping the direction of our business, validating feasibility, and driving initial traction across new verticals and core operations.

Responsibilities Business Analysis


•Conduct market research, competitor benchmarking, and user interviews to evaluate new

verticals.


•Build financial and operational models (TAM/SAM/SOM, unit economics, ROI) to assess feasibility and scalability.


•Translate insights into go-to-market strategies for new verticals (e.g., delivery services, merchant partnerships, UGC campaigns).


•Provide regular business reviews and recommendations on whether to expand, pivot, or sunset initiatives.

New Business Development


•Identify high-potential opportunities through research, surveys, and pilot testing.


•Design and launch MVPs for new services/features, and iterate based on early feedback and traction.


•Establish partnerships with local merchants, community hubs, and chain brands to drive adoption.

Strategic & Operational Execution


•Translate strategic priorities into actionable roadmaps with clear milestones.


•Build and manage supply-demand operations during the cold start phase, including rider recruitment, merchant onboarding, and user acquisition.


•Design and run growth experiments (referral programs, incentive campaigns, co-branded activities) to validate product-market fit.


•Collaborate with product and tech teams, providing feedback from users and market insights to guide product iterations.


•Track and analyze key metrics (orders, retention, engagement, fulfillment rate) to refine strategy and operations.

UGC Content Ecosystem


• Develop strategies for creator recruitment, incentives, and retention to boost content supply

and user engagement.


• Collaborate with product and tech teams to optimize content distribution and

recommendation mechanisms.


• Run UGC campaigns (topics, referral programs, incentives) to drive participation and growth.

Requirements


• 3+ years of experience in internet operations, consulting, VC research, or early-stage startups.


• Strong background in market research and business analysis; able to synthesize insights into

strategic direction.


• Hands-on experience in 0-to-1 operations, ideally in UGC platforms or O2O/on-demand

services.


• Proficiency in data analysis tools (Excel, SQL, or equivalents).


• Comfortable operating in a fast-paced, resource-constrained startup environment.


• Bilingual in English and Chinese preferred.

We Offer


• Opportunity to shape strategic decisions in a fast-growing startup.


• Flat, collaborative culture with high ownership.


• Competitive salary and performance-based incentives.

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