
x3 Customer Service Officer Order Process
2 weeks ago
- West/ North
- Multiple Headcount
- Order Processing [Logistics / Semicon]
- Salary $3k + OT + Variable Bonus
- Deliver exceptional support to corporate customers, managing their orders and requests from initiation to completion.
- Respond promptly to customer inquiries, including requests for quotations, service support, and documentation.
- Prepare and submit accurate quotations to customers in a timely manner.
- Manage and submit required documentation in customers' respective management systems as needed.
- Proactively communicate with customers to provide updates on order statuses and shipment schedules.
- Maintain precise and up-to-date records of spare parts price lists tailored for customers.
- Collaborate with customers, forwarders, and internal departments to ensure efficient order fulfillment and timely shipment execution.
- Prepare and submit documentation to assist customers with customs-related queries.
- Work closely with internal teams to address customer concerns and facilitate the implementation of solutions.
- Relevant experience will have added advantage
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Gean Hock Leng (R
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