client services representative

6 days ago

Singapore ING Groep N.V. Full time $40,000 - $60,000 per year
  • REQ
  • 02/06/2025
  • Trainee
  • Singapore, Singapore
  • ING Bank

Why ING?

The world of banking is changing faster than ever. That's why we at ING are always broadening our horizons. Our people have a forward-thinking mentality, a strong can-do spirit and enjoy working in an agile environment.

ING in Asia Pacific

In Asia Pacific, ING offers wholesale banking across 11 markets, namely Australia, China, Hong Kong SAR, India, Indonesia, Japan, the Philippines, Singapore, South Korea, Taiwan, and Vietnam.

ING offers both retail and wholesale banking services in Australia. ING's regional presence includes a 13% stake in Bank of Beijing, China and a 30% stake in TMBThanachart Bank in Thailand.

Singapore is the regional headquarters for ING's Wholesale Banking (WB) business in Asia, which includes all WB business lines such as Financial Markets, Strategic Products, Sectors, Lending and Transaction Services and other support functions.

What does the Sector Support Team do in ING?

We are thrilled to offer an eciting internship opportunity to join the Sector Support team, an integral part of the Sector Coverage organization within ING's Wholesale Bank (WB).Our team is responsible for the relationship management of WB clients with focus on leveraging ING's deep sector knowledge to originate commercial opportunities with these clients. This includes working closely with product stakeholders on the origination and eecution of lending, transaction services, financial market, capital market and advisory deals. Ensuring a positive client eperience is a critical aspect and the Sector Support team plays a key role in ensuring a seamless client eperience.

What would you be doing?

Collaborate with the KYC Client Outreach team and Customer Due Diligence (CDD) analysts to track and manage CDD deadlines.

Facilitate the KYC Onboarding and renewal process by coordinating, tracking and liaising with sector teams and internal stakeholders.

Assist the Front Office operations by monitoring client activities, transactions and settlements.

Support the Account Opening by collaborating with the Operations team and maintaining proper documentation.

Conduct data etraction and analysis from various sources to ensure quality and identify key insights and trends.

Assist in preparing reports, dashboards and visualisations that present data patterns and provide valuable insights to decision-making.

Other activities or projects to enhance commercial activities.

What qualities, skills and other criteria are we looking for?

We are looking for a passionate individual who meets the following criteria:

  • Student pursuing a degree in a relevant field
  • Relevant internship eperience with financial products, compliance, KYC or wholesale banking
  • Proficient in Microsoft Office suite (Word, Ecel, PowerPoint
  • Strong attention to detail
  • Ability to deliver high standards under pressure and short deadlines
  • Ability to multitask and prioritise effectively in a fast-paced environment
  • Strong and independent, and able to learn quickly on the fly
Need more information?
For information on ING Wholesale Bank, visit Your place of work Eplore the area

Questions? Just ask
Cindy Tng


Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen

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