Senior/Associate Executive, Office of Patient Experience

2 days ago


Bukit Timah, Singapore KK Women's & Children's Hospital Full time $60,000 - $80,000 per year

Reporting to the Senior Assistant Director, you will support OPE in managing feedback and responses within the Hospital.  You will attend to walk-in patients and families as well as phone calls to the OPE Hotline.  You will review and follow up with appropriate actions on the feedback received.  In addition, you are expected to respond to general feedback and enquiries, compile feedback documentation for filing and provide timely updates into the feedback database.

Requirements:

  • Diploma in any discipline, preferably with relevant experience in healthcare industry
  • Excellent interpersonal and communication skills (both verbal and written)
  • Effectively bilingual in English and a second language
  • Able to handle high work volumes and work at a fast pace with accuracy
  • Enjoys engaging people and thrives on working in a team
  • Proficient in Microsoft Office applications


  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time $40,000 - $60,000 per year

    We're seeking a detail-oriented Recruitment Officer to identify and enrol eligible patients into the KidSTART@ KKH KIDS 0-3 Programme. This role combines strong data management skills with patient engagement responsibilities.Key Responsibilities:1) Programme Recruitment & Data ManagementTrack and analyse potential participant data using advanced Excel...


  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time

    You will be the ambassador of the hospital to provide excellent front-line services to our patients for admission.  You are required to assist in the registration of patients, maintain complete information and accurate records in the patients' system database.Your duties and responsibilities include general administrative duties, handling enquiries on...


  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time $40,000 - $60,000 per year

    You will provide efficient administration support to the department and HOD.In addition, you will ensure accurate and timely processing of inpatient billing and claims processing.  You will provide excellent customer service to patient enquiries, feedback and explanation on Hospital policies and Medisave regulations.You are also expected to assist...


  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time $30,000 - $60,000 per year

    Company description: KK Women's and Children's Hospital has evolved over the decades, since its founding in 1858, into a regional leader in Obstetrics, Gynaecology, Paediatrics and Neonatology. Today, the 830-bed hospital is a referral centre providing tertiary services to handle high-risk conditions in women and children. More than 400 specialists adopt a...


  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time

    You will be required to register patients and assist doctors in the consultation rooms which includes duties such as preparing patients for physical examinations, scheduling follow-up appointments and completing billing transactions.You will also attend to requests and enquiries from patients, member of public and staff and relay messages to relevant...


  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time $30,000 - $60,000 per year

    Company description: KK Women's and Children's Hospital has evolved over the decades, since its founding in 1858, into a regional leader in Obstetrics, Gynaecology, Paediatrics and Neonatology. Today, the 830-bed hospital is a referral centre providing tertiary services to handle high-risk conditions in women and children. More than 400 specialists adopt a...


  • Bukit Merah, Singapore Singapore Health Services Pte Ltd (SingHealth HQ) Full time $40,000 - $60,000 per year

    You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients' family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and appointment related matters....


  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time $40,000 - $60,000 per year

    Reporting to the Senior Manager, you will be the central coordination point for administrative operations, pertaining to Office Support functions and Mailroom operations.  Your primary responsibilities will include serving as the contact person for various KKH divisions and external agencies on administrative matters, providing advice on lease agreements...


  • Bukit Merah, Singapore Singapore Health Services Pte Ltd (Eastern General Hospital) Full time $80,000 - $120,000 per year

    The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH's vision is to be a great hospital for the...

  • Senior Executive

    1 day ago


    Bukit Timah, Singapore Singapore University of Social Sciences Full time

    Singapore University of Social Sciences (SUSS) is a university with a rich heritage in inspiring lifelong education, and transforming society through social sciences. As one of Singapore's six autonomous universities, we champion inclusivity, bringing education to all regardless of age, qualification, experience and background; ensuring that lifelong...