Senior Patient Service Associate

5 days ago


Bukit Timah, Singapore KK Women's & Children's Hospital Full time $40,000 - $60,000 per year

We're seeking a detail-oriented Recruitment Officer to identify and enrol eligible patients into the KidSTART@ KKH KIDS 0-3 Programme. This role combines strong data management skills with patient engagement responsibilities.

Key Responsibilities:

1) Programme Recruitment & Data Management

  • Track and analyse potential participant data using advanced Excel functions
  • Maintain comprehensive recruitment databases with meticulous attention to detail
  • Generate recruitment reports
  • Ensure data accuracy and compliance with PDPA guidelines

2) Family Engagement & Screening

  • Screen and assess family eligibility through systematic data analysis
  • Guide prospective families through the programme enrolment process
  • Coordinate with Social Work Assistants/Coordinators for recruitment of patient

3) Manage appointment scheduling via the hospital appointment system

4) Programme Support

  • Coordinate with clinic staff to identify potential programme participants
  • Maintain organised records of all recruitment activities
  • Track and follow up on pending applications
  • Administrative duties to support any ad hoc assignments, as when required

Requirements:

  • Diploma with 2-4 years' relevant experience, OR GCE N/O/A Level/NITEC in Healthcare with 6-10 years' relevant experience
  • Healthcare or community service experience is advantageous
  • Advanced Excel skills for data analysis and management
  • Strong experience in database maintenance and data cleaning
  • Proficient in Microsoft Office, OAS and SAP
  • Ability to learn and navigate healthcare management systems
  • Exceptional organisational skills
  • Strong attention to detail in data handling
  • Professional yet approachable communication style
  • Ability to maintain objectivity while showing empathy
  • Team player with initiative and problem-solving abilities
  • Fast-paced environment requiring efficient multitasking

Join us in making a difference by connecting eligible families with crucial early childhood development support through the KidSTART programme. Shortlisted candidates will be contacted via email.



  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time

    You will be the ambassador of the hospital to provide excellent front-line services to our patients for admission.  You are required to assist in the registration of patients, maintain complete information and accurate records in the patients' system database.Your duties and responsibilities include general administrative duties, handling enquiries on...


  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time

    You will be required to register patients and assist doctors in the consultation rooms which includes duties such as preparing patients for physical examinations, scheduling follow-up appointments and completing billing transactions.You will also attend to requests and enquiries from patients, member of public and staff and relay messages to relevant...


  • Bukit Merah, Singapore Singapore Health Services Pte Ltd (SingHealth HQ) Full time $40,000 - $60,000 per year

    You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients' family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and appointment related matters....


  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time $60,000 - $80,000 per year

    Reporting to the Senior Assistant Director, you will support OPE in managing feedback and responses within the Hospital.  You will attend to walk-in patients and families as well as phone calls to the OPE Hotline.  You will review and follow up with appropriate actions on the feedback received.  In addition, you are expected to respond to general feedback...


  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time $40,000 - $60,000 per year

    You will provide efficient administration support to the department and HOD.In addition, you will ensure accurate and timely processing of inpatient billing and claims processing.  You will provide excellent customer service to patient enquiries, feedback and explanation on Hospital policies and Medisave regulations.You are also expected to assist...


  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time $90,000 - $120,000 per year

    Company description: KK Women's and Children's Hospital has evolved over the decades, since its founding in 1858, into a regional leader in Obstetrics, Gynaecology, Paediatrics and Neonatology. Today, the 830-bed hospital is a referral centre providing tertiary services to handle high-risk conditions in women and children. More than 400 specialists adopt a...


  • Bukit Timah, Singapore Benchmark Physio Full time

    Senior Physiotherapist **Responsibilities**: Provide evidence informed and quality physiotherapy services to patients Strong clinical skills to assess, develop and implement treatment plans to help patients with their rehab journey Provide appropriate patient education for their rehabilitation **Requirements**: Masters/Bachelor's degree in Physiotherapy...

  • Senior / Staff Nurse

    2 weeks ago


    Bukit Timah, Singapore Crawfurd Hospital Pte Ltd Full time $90,000 - $120,000 per year

    The Staff Nurse will be responsible for assessing, planning, implementing and evaluating patient care related activities to ensure delivery of high-quality patient care at the respective clinical areas. The incumbent will be required to provide high quality patient care in various disciplines by performing clinical procedures that will meet the patients'...


  • Bukit Timah, Singapore KK Women's & Children's Hospital Full time

    You will assist in the care of patients under the guidance and supervision of Registered Nurses which includes performing basic procedures to maintain the hygiene of and provide comfort to patients as well as participating in the admission, orientation, transfer and discharge of patients. You will also attend to requests and enquiries from patients, member...


  • Bukit Timah, Singapore Elements Dental Pte Ltd Full time

    As a member of the **clinical team**, you will: - Provide clinical support to our dentists in the delivery of dental treatment - Ensure the comfort of patients throughout the treatment - Coordinate with the front office staff to ensure a seamless and fuss-free experience for the patient - Maintain hygiene and sterility standards of instruments, equipment...