Patient Service Associate

Company description: KK Women's and Children's Hospital has evolved over the decades, since its founding in 1858, into a regional leader in Obstetrics, Gynaecology, Paediatrics and Neonatology. Today, the 830-bed hospital is a referral centre providing tertiary services to handle high-risk conditions in women and children. More than 400 specialists adopt a...

You will be required to register patients and assist doctors in the consultation rooms which includes duties such as preparing patients for physical examinations, scheduling follow-up appointments and completing billing transactions.You will also attend to requests and enquiries from patients, member of public and staff and relay messages to relevant...

You will be the ambassador of the hospital to provide excellent front-line services to our patients for admission.  You are required to assist in the registration of patients, maintain complete information and accurate records in the patients' system database.Your duties and responsibilities include general administrative duties, handling enquiries on...

We're seeking a detail-oriented Recruitment Officer to identify and enrol eligible patients into the KidSTART@ KKH KIDS 0-3 Programme. This role combines strong data management skills with patient engagement responsibilities.Key Responsibilities:1) Programme Recruitment & Data ManagementTrack and analyse potential participant data using advanced Excel...

You will provide efficient administration support to the department and HOD.In addition, you will ensure accurate and timely processing of inpatient billing and claims processing.  You will provide excellent customer service to patient enquiries, feedback and explanation on Hospital policies and Medisave regulations.You are also expected to assist...

You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients' family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and appointment related matters....

The Patient Care Coordinator plays a crucial role in ensuring seamless coordination of patient care in a fast-paced environment within the Children's Emergency Department. You will guide patients and caregivers through the healthcare process, attend and address their enquires professionally, provide assistance as needed and perform weight taking for...

As a Care Support Associate (Milk Technician), you will be working in the Neonates Inpatient Wards to prepare and distribute human milk and formula to infants. In this role, you label each serving, ensure proper storage of milk and formula and calculate additives based on physician's order. You will frequently work alongside nurses or another Care Support...

Reporting to the Senior Assistant Director, you will support OPE in managing feedback and responses within the Hospital.  You will attend to walk-in patients and families as well as phone calls to the OPE Hotline.  You will review and follow up with appropriate actions on the feedback received.  In addition, you are expected to respond to general feedback...

The JobYou will support Call Centre Department in the answering and managing of calls, faxes and emails from members of the public, patients, staff from other government agencies and health institutions inclusive of internal staff pertaining to general enquiries and emergency activations with the highest service quality and operational standards.Your duties...