General Manager, PCS Indirect Market

2 days ago


Central Region, Singapore GE Healthcare Full time $120,000 - $180,000 per year

*Job Description Summary*

The General Manager, PCS – Indirect Market (ASEAN & Korea), will play a pivotal role in developing and implementing the framework with which we will manage and optimize the performance of our channel partners across the region, enhance their capabilities, and drive growth in key markets. You will own the execution of the Go to Market in the indirect geographies and will work with the GMs and channel sales leaders to drive indirect growth. You will be a part of the AKA Leadership team and reports directly into the CEO of AKA and dotted line into PCS General Manager, International.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

*Job Description*

Key responsibilities include:

  • Own PCS indirect growth and profitability in ASEAN and Korea. Build a high performing partner network, expand coverage, and deliver plan.
  • Identify opportunities to streamline and optimize channel management processes, including partner onboarding, performance management, and incentive programs.
  • Lead, coach and support a team of talented people to achieve at the very maximum of their capability
  • Lead the development and implementation of tools and technology solutions to support channel management activities. Collaborate with IT and other stakeholders to identify requirements, prioritize initiatives, and ensure successful deployment.
  • Implement best practices and standard operating procedures to improve efficiency and effectiveness.
  • Develop and deliver training programs and resources to build the capabilities of channel sales management teams. Responsible for developing training & collaterals for the internal and external channel account teams. Provide strategic leadership on Channel partner vision, deployment and support strategies, training requirements and execution and utilization of resources.
  • Orders, revenue, gross margin for indirect markets, channel mix by country, forecast, partner certification and productivity, customer NPS on channel deals, zero material compliance violations.
  • Define key performance indicators (KPIs) and metrics to track the performance of channel sales management activities. Establish reporting mechanisms to provide insights into performance trends, identify areas for improvement,
  • Own, develop and grow the PCS Indirect Market P&L
  • Build and maintain strong relationships with internal stakeholders, including SBU & zone leaders to align-on and drive channel sales management initiatives.
  • Streamline and optimize partner onboarding, performance management, incentives
  • Track market trends and competitor data, lead counter strategies. Monitor channel effectiveness and improvement initiatives.
  • Analyze territories and maintain in conjunction with country leadership and appropriate coverage models.
  • Track and communicate market trends, to/from field including competitor data, and develop and lead
  • Understand market and competitive dynamics to lead strategic discussions on product positioning and pricing.
  • Execute Value Creation and Care Area strategies tailored to local market needs
  • Embrace and implement Channel Partner management best practices.
  • Mapping of competition channel partners, their strengths, and weaknesses.
  • Drive Franchise growth with commercial, product teams and channel partners  w/ best in class IB retention (EOGS) in that process inc  Svc,C&A offering
  • Partner with service leadership in the LCT to achieve service targets (e.g., capture rate) and co-lead the effort to upsell and grow lifecycle revenue

Required Qualifications:

  • Bachelor's degree in Engineering, Business Management, or a related field; Master's degree preferred.
  • Demonstrated experience and success in the management of alternative sales channels.
  • 10+ years of experience in channel management, partner development, or related roles, with at least 5 years in a leadership capacity particularly in distributor models across ASEAN and Korea.
  • Strong understanding of channel management best practices, processes, and tools.
  • Experience in leading a sales team and channel partner teams to achieve business goals.
  • Excellent written and verbal communication and presentation skills.
  • Customer focused mindset with proven ability to respond quickly to internal and external customer needs.
  • Proven track record of success in developing and implementing channel management strategies and initiatives.
  • Exemplary people management, leadership skills, as well as sales coaching & team building skills
  • Strong business acumen; financial and organizational skills
  • Advanced negotiation, problem solving and influencing skills
  • Ability to build rapport, energize and influence people.
  • Strong ethics, integrity, and compliance orientation.
  • Successful experience in driving change in a multi-stakeholder environment
  • Willing to travel, 40 to 60 percent across the region.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

*Additional Information*

Relocation Assistance Provided: Yes



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