Assistant Manager, Quality Service Management, Operations

Company description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...

Operation ManagementAssist the Lounge Manager to oversee and manage day-to-day lounge operations to deliver high level of service for guests consistently and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standardsSupport management in implementing new operational...

[What the role is]To ensure that CAAS continues to be a high-performing and future-ready organisation, we are digitally transforming the way CAAS staff work using new digital tools and services, and how the public engages with CAAS through citizen-centric e-services.[What you will be working on]We are looking for strong and dynamic candidates to be part of...

Key Roles and ResponsibilitiesAssist the Manager in the day-to-day operations and supervise a team of housekeeping staff in the provision of housekeeping services in the hospitalMeet or exceed all contractual key performance indicatorsAble to analyse data and information from the system and recommend work improvement programmesDevelop a good working...

Key Roles and ResponsibilitiesAssist the Manager in the day-to-day operations and supervise a team of housekeeping staff in the provision of housekeeping servicesMeet or exceed all contractual key performance indicatorsAble to analyse data and information from the system and recommend work improvement programmesDevelop a good working relationship with our...

Purpose of Job The Service Quality Department oversees service management, manages feedback channels including conduct of insights analytics on customer feedback, and drive service excellence efforts in SFA to build and maintain a strong service culture in the organisation. **Responsibilities** Data Analytics - Use data analytics tools and/or techniques...

**Core Responsibilities**: Operations Matters - Ensure all Operational KPIs and Safety & Security standards in ALL terminals are met/complied during shift duty. - Plan and roster Supervisors and Airport Service Officers (ASO) shift duties to ensure that the daily baseline is met. - Ensure adequate manpower and resources (trolleys services, lightweight...

Company Overview:Our client is a Singapore-based leader in sustainable agricultural technology, dedicated to addressing food security challenges in the FMCG industry.Job Summary:We are looking for a hands-onAssistant Operation Managerto oversee our hydroponic vegetable production facility. You will manage daily operations, ensure smooth production flow,...

**Assistant Restaurant Manager/ Restaurant Manager/ Senior Restaurant Manager** WE ARE EXPANDING OUR SSP FAMILY, COME JOIN US TODAY!! **Descriptions**: - Ensure all restaurants daily operations run smooth - Period forecasting - Full implementation and management of Cash and Security Procedures - Managing and controlling labour costs in line with current...

The F&B Operation Manager should have excellent leadership, organizational, and problem-solving skills to ensure smooth restaurant and bar operations. Strong communication, customer service, and team management abilities are essential. Proficiency in English is highly recommended for effective coordination.