Restaurant Manager

3 days ago

Changi, Singapore SELECT SERVICE PARTNER SINGAPORE PTE LTD Full time

**Assistant Restaurant Manager/ Restaurant Manager/ Senior Restaurant Manager**

WE ARE EXPANDING OUR SSP FAMILY, COME JOIN US TODAY

**Descriptions**:

- Ensure all restaurants daily operations run smooth
- Period forecasting
- Full implementation and management of Cash and Security Procedures
- Managing and controlling labour costs in line with current business expectations
- Conducts accurate stock taking each week ensuring discrepancies on CV report are investigated, annotated and actioned
- Prepare weekly figures and weekly review sheets
- Ensures induction processes are in place to ensure all new Team Members
- Sets and review objectives for all AMs, Supervisors and Team Members
- Ensures the teams comply with SSP people related policies and procedures.
- Continually monitors service levels when on site and coaches AMs, Supervisors and Team Members to improve speed of Service and the delivery of the SSP Service style.
- Monitors sales performance and average spends and coaches team members to improve sales & service skills
- Reviews Unit Expert Service Programme reports and ensures appropriate action is taken by their team
- Manages customer dissatisfaction issues at Unit level as they occur and always ensures Customer Satisfaction Guarantees are met and Customer Feedback Systems are always in place
- Drives all team members to exceed company expectations relating to all company audits
- Ensures all procedures are in place and adhered to with regards to cash handling
- Fully understands and complies with all statutory requirements
- Actively manages all Maintenance issues - reporting, timely follow-up, escalation
- Understands fully and implements all brand standards
- Reviews the accurate implementation of production planning to drive down waste costs
- Understands measures and drives for excellence in all brand audits internal and external
- Supports the effective implementation of all new promotions, marketing activity and product launches to time and quality standards
- Any other duties by the in line Reporting Manager

**Requirements**:

- Degree in Business Management or related disciplines
- Minimum 3 years of proven ability in operations management preferably in F&B environment
- Strong leadership, motivational and people skills
- Ability in dividing responsibilities and monitoring progress
- Enjoys leading and working with a diverse team
- Proficient in MS Office
- 5 days work week, willing to work on weekends and public holidays

**Job Types**: Full-time, Permanent

**Salary**: $2,500.00 - $5,000.00 per month

Schedule:

- Day shift
- Weekend availability

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