Senior Executive

7 days ago


Central Region, Singapore Resorts World at Sentosa Pte Ltd Full time $104,000 - $130,878 per year

Job Responsibilities

  • Execute loyalty campaigns, strategic partnerships and promotions (e.g., point multipliers, tier upgrades, special events, travel, lifestyle, or merchant partners)
  • Execute strategic partnerships (e.g., travel, lifestyle, or merchant partners) for the loyalty ecosystem
  • Plan rewards catalogs and ensure a seamless redemption experience for members
  • Monitor program effectiveness and prepare reports on member engagements, redemptions, and campaign success
  • Perform cohort analysis, drive insights for ongoing program refinement, and analyze customer behavior and segment performance
  • Support and test loyalty system enhancements, app updates, or campaign set-ups
  • Execution of activities and functions with various supporting departments on guest retention
  • Perform all duties in compliance with the relevant Regulatory Authority and other statutory requirements, department and company policies, standard operation procedures, internal controls and service standards

Job Requirements

  • Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age
  • Diploma/Degree in marketing, Business Administration, or a related field
  • Minimum of 3 years' experience in loyalty marketing, or CRM or related field
  • Prior experience in partnership engagement is a plus
  • Proficiency with CRM systems and digital marketing platforms is desirable
  • Ability to work effectively under pressure and manage multiple projects with tight deadlines
  • Good communication and interpersonal skills to collaborate with cross-functional teams and build relationships with internal and external stakeholders


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