Operations Manager, EMS

24 hours ago

East Region, Singapore Cosem Hr Capital And Consultancy Pte. Ltd. Full time $80,000 - $120,000 per year

Job Responsibilities:

Plan, implement and manage an expanding Emergency Medical Service (EMS) as follows:

Operations:

  • Monitor EMS operations to ensure compliance with KPIs.
  • Maintain ambulance crew's professional competence.
  • Perform any other assigned tasks.

Human Resource Planning:

  • Develop training programs and career paths for ambulance crews.
  • Recruit and place staff as needed.
  • Establish organizational structures.
  • Delegate tasks and responsibilities.
  • Create work schedules.
  • Supervise and evaluate staff performance.

Finance:

  • Manage payroll, including accrued employee benefits.

Logistics:

  • Coordinate medical supplies stocking and movement.
  • Ensure quality and maintenance of medical equipment and ambulances.

Communication:

  • Conduct regular meetings with crew members.
  • Provide counselling to staff facing work-related issues.
  • Act as the primary contact for staff feedback.
  • Serve as liaison officer with SCDF.

Training:

  • Manage and conduct training to maintain professional competence.
  • Coordinate training schedules and prepare staff for tests and courses.

Clinical Audits:

  • Lead a team of auditors in monthly clinical audits as required by SCDF and specified categories of patients.
  • Manage and achieve all audit KPIs.

Job Requirement:

  • Minimum 5 years' supervisory experience in the EMS prehospital industry.
  • Minimum diploma qualification.
  • Previous experience in healthcare management preferred.
  • Possess strong leadership skills in working with clinical and non-clinical staff.
  • Excellent interpersonal and problem-solving skills.
  • Ability to manage multiple concurrent projects and teams.
  • Demonstrate proficiency in problem-solving, analytical thinking, decision-making, and conceptualization.
  • Strong written and verbal communication and influencing skills to work with stakeholders of different levels.
  • Self-motivated with initiative and ability to work independently.

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

Nurul'ain Safarula

Assistant Human Resource Manager

EA Registration No: R

EA License No: 24C2524

COSEM HR Capital & Consultancy Pte Ltd

37 Gul Avenue, Singapore 629677

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