Customer Service Executive
2 weeks ago
Blooms is a tech startup in the home-fix and renovation space. We build innovative technological solutions to solve latent big problems in this conventional industry. Game for it?
Roles & Responsibilities
We are looking for a customer-oriented Customer Service Executive, customer-facing role, to join our growing team. You'll play a key part in daily customer service & operations.
Need to have experiences in retail space exposure, basic compter skills, pleasant voice, with friendly and bubbly vibes.
Key Responsibilities
- Manage customer-relation-management softwares (whatsapp-based).
- Operate Blooms' app backend system (training will be provided).
- Deal with walk-in & app-booking customers, explain service contents to them, assist them in bookings.
- Educate and demostrate Blooms' app use to customers.
- Business operations.
- Serve customers at shop front on weekends.
- Travel opportunity to countries Blooms serve.
- Pioneering position, opportunties for career advancement.
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