Customer Service Specialist
13 hours ago
Our client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available for standby after office hours and on weekends.
**Responsibilities**:
- Processes orders with quality and efficiency from receipt of orders or requests from customers and sales team to delivery of goods. Prepares picking and delivery documents
- Responsible for problem solving on order discrepancies, and ensures regulatory approval before selling
- Check open order and backlog reports daily to ensure timely processing of customer orders.
- Manage customer expectations, resolve customer satisfaction issues and product return billing and credit issues
- Arrange/adjust/organize distribution of implants and loaner sets
- Provides quotes for products as requested
- Answer queries from sales and customers on stock and shipment of orders.
- Interpret information on sales promotions, discounts by entering updates in SAP system
- Manage and track the loaner set movement
- Responsible to check the loaner setting before delivery
- Collaborate closely with warehouse and delivery service for daily operations.
- Ensure billings are done and mail to customers in a timely manner.
**Requirements**:
EA License ID: 11C3242
EA Registration ID: R1108969
**Job Type**: Permanent
**Salary**: $3,500.00 - $4,500.00 per month
Schedule:
- Monday to Friday
- Night shift
**Experience**:
- Customer service: 1 year (preferred)
-
Customer Service Officer
13 hours ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Client Services Specialist
1 week ago
Singapore Moody's Investors Service Full time**Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. - Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...
-
Customer Service Specialist
13 hours ago
Singapore DESI CORNER HOLDINGS PTE. LTD. Full timeWe are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints and providing a positive and top-quality customer experience. 2) Responding to customer questions and resolving customer complaints,...
-
Customer Service Specialist
13 hours ago
Singapore DYNACODE SYSTEMS PTE LTD Full timeA Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open: CUSTOMER SERVICE SPECIALIST Reports to Sales Manager **Responsibilities**: A. Marketing Making/Answering calls to/from potential clients and arrange for visit B. Customer Service Customer Support - Inhouse Sales Support - liaise with...
-
Customer Service Specialist
2 weeks ago
Singapore NSEARCH GLOBAL PTE. LTD. Full timeOur client, one of Asia-Pacific’s leading organizations is looking for: **Customer Service Specialist** **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers. - Responding promptly to customer inquiries on general and transactional enquiries - Communicating with customers through various channels. -...
-
Customer Service Specialist
13 hours ago
Singapore LAUNDRYMART PROFESSIONAL PTE. LTD. Full time**Job Description & Requirements** - Dry Cleaning company is looking for committed customer service specialist to help us provide the best in market customer service experience. You should be independent, organized, friendly and proactive in counter service position. **Roles & Responsibilities**: - 5.5 working days, weekend and PH not working. - Carry out...
-
Customer Service Specialist
6 days ago
Singapore Manpower Singapore Full timeJoin to apply for the Customer Service Specialist role at Manpower Singapore . Job Description Receive and check order accuracy (item, price, specifications) from customers. Check stock allocation and issue purchase orders to factories/suppliers. Coordinate delivery dates and shipping documents between customers, factories/suppliers, warehouse and freight...
-
Customer Service Specialist
4 days ago
Singapore THE J GYM PRIVATE LIMITED Full timeBoulder Movement has 4 climbing gyms focused on offering the best experience for newcomers to bouldering with a supportive community to help them progress quickly! As a Customer Service Specialist, you will be empowered to drive initiatives to grow our community of climbers. Our team culture strongly values creative thinking and constant improvement. No...
-
Operations & Customer Service Specialist
2 weeks ago
Singapore Fairview International School Full timeOperations & Customer Service Specialist We are seeking a detail-oriented and proactive Operations & Customer Service Specialist to join our team. The ideal candidate will be responsible for managing and processing online orders across platforms such as Shopify, Shopee, Lazada and TikTok. The role requires extensive experience with SAP for inventory...
-
Customer Service Specialist
4 days ago
Singapore E2M SEARCH PTE. LTD. Full time**Customer Service Specialist** - Stable Medical MNC with good working environment - Good package - Good exposure role **You will be responsible in**: Organizes and maintains customer database in SAP with ongoing information update in coordination with the Sales Team. Provides Master data creation in SAP. Assists with receipt, entry of orders in SAP and...