L1 Helpdesk Support

Perform L1 Helpdesk Support work consisting of the following scope of work - Perform L1 investigation for problem report and provide resolution. - cRoute to L2 or other parties for issues that cannot be resolved by L1. - Coordinate with L2 and other teams for resolution. - Prepare and generate reports required for helpdesk reporting (eg. user login, number...

**Helpdesk Support Engineers for Level 1 Sharepoint!!*** Job Requirements: - IT helpdesk first-level & above support - Managing hotline and mailbox dedicated for Sharepoint issues - Logging of tickets for Sharepoint-related incidents into the ticketing system - Level 1 troubleshooting and support for Sharepoint-related issues (Identify the issue, register...

**Permanent Role**: - **Basic Salary up to $5,000 + AWS + Bonus**: - **Global Luxury Group, Central Location**: - **Diploma or degree holder in Information Technology, Computer Science or relevant fields**: **Responsibilities**: - Provide helpdesk support and resolve problems to the end user's satisfaction. - Monitor Service Desk for tickets assigned to...

**About the role** CGS-CIMB Securities International Pte. Ltd is one of the leading integrated financial service providers in Asia. With a global presence in over 20 countries, and backed with an award-winning research team, the Company is well-positioned as Asia’s leading financial gateway, providing well researched and in-depth analysis of financial...

Global role, will be required some OT (will be compensated by OT pay or time off in lieu)As part of the Technical Helpdesk Team, you will provide in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations, PCs and printers. Responsibilities Provide in-house helpdesk and technical...

**24x7 L1 Support **(12hrs shift helpdesk & onsite)**: - Responsibilities: _ - Provide 24x7 1st level support (12hrs shift helpdesk & onsite) for DXC Support Teams, Clients and Client’s 3rd Parties Vendors - Provide 1st level troubleshooting to customers. - Respond to customer calls in a professional and courteous manner - Responsible for logging calls...

Job Details Location: Town, MNC Work week: 5 days, 9am to 6pm Salary: up to $4,000Global role, OT required: will be compensated by OT pay or time off in lieu Overview As part of the Technical Helpdesk Team, you will provide in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations,...

Location: Town, MNC • 5 days work week, 9am to 6pm • Salary: up to $4,000 • Global role, will be required some OT (will be compensated by OT pay or time off in lieu) As part of the Technical Helpdesk Team, you will provide in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of...

**Permanent Role**: - **Basic Salary up to $5,000 + AWS + Bonus**: - **Global Luxury Group, Central Location**: - **Diploma or degree holder in Information Technology, Computer Science or relevant fields**: **Responsibilities**: - Provide helpdesk support and resolve problems to the end user's satisfaction. - Monitor Service Desk for tickets assigned to...

**HelpDesk Support** - Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required. - Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner - Ability to understand internal users needs and provide...